Transaction cannot be processed at this time x 2 days

I am getting the exact same thing after trying two different cards.  I'm highly annoyed!. USPS is about to lose my business to UPS or FedEx!

I have the same problem. Even PayPal fails with the same error. The VISA transactions are actually going through to the bank. So I have a dozen pending transactions on my credit card website. AMEX fails as well. I spent 30 minutes on the phone with USPS tech support, they couldn't figure it out and said someone would call me back. I don't see many articles about this online so I suspect there aren't too many people having this issue. Tech support hadn't heard of it. Therefore, I'm thinking there is a problem with they way USPS is matching our billing address with that of our credit card companies (and PayPal). I triple checked that they matched, I changed a few things so they were exact but still no go. I've used USPS for years, and I've always had intermittent problems like this. However, this is the first time payments have gone through to the bank but I never actually get shipping labels. If I figure it out I'll post here since this is the only place I can find on the web discussing it. 

The same problem remained!

Same problem for me last night and this morning. Tried all the tricks mentioned above with same results every time.

Having this problem right now.  Does not matter if I go to proces 1 label or multiple.  Paypal is not working argh!  Has anyone had any recent issues?

Been having this problem since the first of the year. Neither paypal nor credit cards will work. Even set up whole new account and it wouldn't work. Did online chat and email with USPS. My problem has been "escalated" for problem solving but still nothing.

Same problem.  Tried several different payments and accounts.  Nothing worked.  I guess the federal government pulled all there website savy employees to "work" on the obamacare website.

this is too frustrating....I bet it was the same folks who set up the Obamacare website.

Same problem here.  

OMG this is so frustrating! It's ridicilous how they haven't even fixed the problem.

Happened to me for a month. Never got a reply from USPS except for "you'll hear from us in 48 hours". When the new site rolled out suddenly I can use it again. 

Having this problem since yesterday.  Its not working!!

Anyone got it to work??

It happens again now...  As a software engineer I really don't understand how they can keep this kind of system for so long... 

I am having the same problem. This has been going on for months! I have called USPS over 5 time and each time they said someone would contact me after two days, but no one has. The last time that I called they said there was an error but they were not sure why. If anyone finds a fix please let us know! 

Same problem here for the last three days. Incredibly frustrating. 

Same problem here. I'm about to move and I really need to send this to my new home. Really. Annoying.

Worked on last week, but since Friday I am keep receiving the same error message!

Update: Credit card still not working when I use Click N Ship for about 3 weeks now, BUT I have discovered if you purchase supplies through the shop, including postage and prepaid flat rate; the same exact card was approved. So, you can have them mail you purchased postage you buy online and it seems to work good for me. Unfortunately, you do not get the 5.05 click n ship rate but 5.60 instead for flat rate envelope.

BTW, the check out cart is the same exact process as Click N Ship but it accepts my postage through the shop, yet denies my credit card through Click n Ship.

This just shows again how messed up our system is, they really need to fix this. Still no luck with anyone from customer support helping me

Happend again for 3 days and still not working. can't believe that they just don't improve.. or do they just don't want to provide the discount from online? 

I have had the same problem as everyone above. Tries sevarla valid cards. America Express reports "pending" charges show up on my account and AE is prepared to authroize the payment. However the postal service system is unable to complte the transaction for reasons unknown. I even set up a new usps.com account but it too failed.

I see click and ship labeles at the psot office so the system seems to work for a few people.

This is completely frustrating.

It's one thing for the service to be terrible.. .and another to have been charged multiple times (pending) but not get the product that I am authorized for.

On hold with their "Internet Customer Care" ... never mind, just hung up. Going to look for an alternative solution. 

Add me to the list ... multiple accounts, multiple computers (Macs and PCs), multiple cards and no joy.  This has worked fine for us (we send 10-30 pkgs a day via click-n-ship) up until Friday 2.14.2014.  Then all of a sudden started getting declines and it sprialed down from there.  Actually changed accounts and was successful for 2 more transactions and then it started happening there.

Now it declines everything (and posts pending to my AmEx, my MC, and my VISA ... but none seem to complete).  What a friggin' mess.  Actually got ahold of someone on the support line and of course "They are surprised we're having a problem and we're the first ones to report it" ... bullsh*t

Going to the P.O. and paying more to stand in line is a PITA.

Seriously have had this issue for 3 straight weeks now and it SUCKS!!!!!!! I pay more going to the post office and their hours suck so it makes it so difficult now to get packages out in a timely manner. I hate USPS, seriously. No wonder they are going down the gutter. They can't seem to get their crap together.

UPDATE:  After an hour and half on their regular support line and then and then another hour on the INTERNET phone line (which they don't publish the number for) ... we FINALLY got someone that could help.  They say there is a huge PHISHING scam going on and they tightened security down to cut down on the problem.  Obviously they screwed it down too tight!

She had to "unlock" the accoutns we'd used and it took about 48 hours and now it works for us again.  I also noticed the CHAT LIVE function was back up on the site (we complained about that too).  Hopefully,  this fix "sticks"...

So, what is the number to call to get your account unlocked?

This is so frustrating!!

I need to ship my package out by tmr!!!

Still an ongoing problem here.  Does anyone have that number to call?

i have had this problem for two weeks now. tried three different browsers, two different payment methods. still nothing. I got it working for about 6-7 labels this morning and then it went back to the 

• Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type

this is ridiculous. ive called several times only for USPS to say that "they're waiting to hear back from the IT people" whatever that means..

I'd love that number too. I need it actually, since they disallowed international packages from brick stores, wtf am i supposed to do. I've had this problem on and off for a year now. one time i got it unlocked didn't work. Another time I tried the same payment I had tried a minute before, everything exactly the same, and it worked! There system is so ffffffffffffffffffed up, i cant stand it. Personally I blame the government forces trying to dismantle the usps, they are actively trying to make it unsuccessful.

Anyone have the exact pnone number to use to get this resolved.  I ship 60-100 packages dailey and AI am so fed up with them that I will consider going to an alternate source.  

SO AFTER ANOTHER 2 HOURS ON HOLD I FINALLY GET TO A HUMANOID WITH SOME SKILLS.  According to her my account was locked because while my credit card billing address is my Corporate Office, the ship from address is the address of our warehouse and is different.  According to her that is why the account was locked.   Personally I think that is BS since this has been this way for over 7 years and has never been an issue before.   I will let you all know if the issue gets resolved anytime soon.  

As promised here is my update:   As of this morning I was able to print out a batch of labels.  Will not know if my account gets flagged again until I print out another batch.  If it fails again I will let everyone know.  If not for now I am done here.

Same problem! Anyone knows can i pay, when do they pick my package up? It's also international package also. It' so frustrating !!

Still a problem. I tried everything... one time it even charged me and then put that amount right back in my bank acct. I tried mulitple computers, multiple cards, everything. Infuriating.

I'm having the same problem reported here, I was told to "wait 48 hours" for corrective action.  After reading posts here I fear no action will result.  I'll report back here when/if I get a fix.

Update:

Today I got a phone call from a very nice USPS representative, saying the problem was caused by my accessing my account from outside the USA.  The rep (a lady) authorized my foreign IP number, and said I should not have any more trouble.

In sum, if your account is blocked for postage purchases, there must be a reason (in my case, my foreign IP).  Other causes might be a mismatch between the billing address you enter for the card, and the bank-recorded billing address.

New to the forum, first time attempting and no card or paypal will work. Charges went through and then were immediately refunded in my debit account. So odd. Switched browers, no luck. Tried on a Mac and PC no luck. Set up a new account no luck.  I am shipping many packages to Hawaii and unfortunately, USPS is the only way to go. Flight leaves tomorrow and I have to leave my poor 70 year-old Dad with everything. So annoyed with this!

I get the same error message - 06/02/2014.  Tried mutiple credit cards, Paypal, Safari, Firefox, Mac and PC.  Finally just used Fedex 2 day for my 40 packages.  I wasted a lot of time - first entering all the addresses and then trying to get it to work.

Go to your profile and re-verify your address. I changed my address slighty—changed "ST" to "Street" and let the USPS system recommend the abreviated version. I chose their recommendation and saved the profile. It sayd it successfully verified the address, however, there was no apparent change to the address I had when I started this process. When I go back to the profile page after saving this change it tells me they were UNable to verify the address, but the site accepted my payment for the first time in months. 

Same problem here. I've tried two credit cards and Paypal. All three are either declined or return something about can't be processed at this time. USPS has managed, however, to place about 10 authorizations on my various forms of payment.

I tried modifying my shipping address as suggested above, and this didn't seem to help. Also tried saving a CC to my account, also didn't work.

Hey everyone!

Here's the # to call: 877-747-6249. It's for Small Business help.   They are familiar with the problem.  They'll file a "reference incident" with the IT dept, and then the IT folks take care of it and email you back.  Says it takes 2 business days.

** The main cause for the problem is when credit cards are registered under a different address and/or name than the address where you're doing business.  It declines for security reasons.***  Hope this helps everyone!

I've been having the same problem with my credit cards being denied since 07-03-14.  First thing that was weird is I had entered in the names and addresses into the USPS click n ship and then I had logged out.  When I came back, the addresses I had just input were not in my cart.  I created a new account, re-input the names and the same thing happened.  That went on for 2 days.  Then the USPS click n ship declines 2 credit cards and PayPal since 07-04-14.  I finally had to use Stamps.com to get my packages out.  Thanks everyone for the phone number 1-877-747-6249 to call to find out what is going on.  If I get any answer that might be useful, I will relay it to you. 

Does anyone know why my stamps.com labels are not printing? My printer acts like it's printing but paper is blank

Same error    made new account  same error    checked with bank  card is good    USPS needs to get on this ! 

Been trying for three days. Very annoying since I sold things on ebay needs to be shipped out. Buyer paid for USPS shipping which means if I go through UPS and Fedex, its gonna be out of my pocket.

So lame QQ

Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type

Really shocked that I found this thread on google and even more so because it has not been fixed more than a year as of NOW!

Can't USPS do some thing about this problem? I have 50 packages to mail out and it will take two hours at the USPS location because they have to do the same manual inputs for every single receipient. I spent 3 hours to set up an account at USPS and input all the recipients' address and now I got this problem. This is insane. The clerk at the USPS location told me to do this and it was a total waste of my time and energy!

No wonder they are in trouble with incompetency...

i can't even change my address because it wont accept my card.... this is kind of rediculous. any suggestions about that?

I called tech support.  The woman acted like she couldn't understand what was going on.  She must be new if this is a common problem.  So much for ordering a P.O. box in the city I'm moving to.  Guess I'll have to do a general delivery until I get there.  The woman told me I could do that.  If only FedEx and UPS had daily mail service, I'd quit USPS.

yea they can say what they want but there entire website is garbage sometimes it accpets the cards sometimes not, its completely random. what a joke any real business that had to make money would fix this i mean for F*** sake its been an issue for over a year!

I did exactly what "Nic" suggested. His comment from 6/11/14 and it worked like a charm!

After MONTHS of not being able to pay getting that declined notice no matter what card or paypal account I used,

I went back and to my profile, chose to edit address, then clicked verify address again.

Once it did, save, and if you go back to your profile page and view the address again (on the edit page) there might be a YELLOW warning symbol saying that your address can't be used on USPS.com.

I reentered it, and verfied again until that little yellow icon went away and it said it was verified (about 5 minutes of playing around with that) and sure enough, I went to pay and this time it went right through without any issues!!! 

I've been getting this same error "

• Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type

I tried different browers, different computers, and even created a new account.  I knew I would get this error when using a foreign IP address and when I used an ip from the US, I could bypass the error.  But now when I am in the US and trying to purchase postage, I get this error. I even tried editing the address and verifying it and still nothing.  Any suggestions would be helpful. 

Same dog and pony show here with the Transaction has been declined error message. I have been on hold for hours only to get to agents without resolution skills or even how to open a ticket. This just shows government cannot be responsible like a business. It is no wonder USPS is on a spiraling downward trend. No accountability without the means to resolve customer issues and blame "Washington" as the the last agent told me.

I demanded to speak to a supervisor and was told there was not one. I have been a Project Manager in care centers for years and know you do not run a center without a supervisor. That is the biggest lie I have ever heard an agent give me.

So we are going on over 1 week without resolution and I am not able to ship packages for my business. Checking into UPS. DONE with USPS.

I am also receiving the same error.  I've tried the troubleshooting solutions listed above but nothing seems to be working.

I called and waited for about 1 hour, then got through. It turned out that my account was locked. They unlock it. Then I finally was able to pay! Though I still have the 'shipping date' problem under IE11, but that one can be bypassed by using Chrome.

Call their technique dept. ----- their direct phone number is: 800-344-7779.

Hope this helps!

I had been getting this same error for the past 3 days, "Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type" but the transactions were still hitting my card as "processing"

Today I saw Hao's advice and called the USPS Tech Dept. 800-344-7779 and my account was back to normal in 3 hrs.

I had the same issue today, but as I waited on hold with the USPS Tech Department, a USPS Rep called my cell phone and told me they had noticed I was having issues paying for and printing labels.  They said it was a technical issue and that they just fixed the issue, and they had!  I'm incredibly impressed at this amazing speedy service, wow.  Can't say enough good things about how fantastic and helpful that was esepcially during the Christmas shipping rush.  And very rare in the customer service world.

I waited on hold for 1 hour 10 minutes on the technical support line 800-344-7779 (press 1, then 4).  An operator answered, I explained problem and she said she would send a request to the tech support team. I received an email a few hours later stating the account error was resolved.

*** The email was sent from uspstechnicalsupport@mailps.custhelp.com    ***  Perhaps writing to this email address will be helpful to future sufferers of this problem.

The USPS continues to prove they are incredibly inept. They still won't fix this problem.

A few posts here have simple suggestions like clearing your cache or re-verifying your address. None of that mess works. I'm not a frequent shipper, but I understand how to use the information super highway and I HATE going to the post office. I've tried to use this site at least a half dozen times in the last year, each time giving up on the concept. Today, I have many things I need to ship and the post office is a mess. I am devoting more time to using the website today. Still a waste of time. It won't take three different cards that all work, OR my paypal info which also works. 

If this site has never worked, how in the world is it still running?

I just spoke with them twice. They blamed it on me. Maybe I'm using an unsupported debit card (I'm using credit). Some government or corporate P-cards don't work (i'm using my own personal). Maybe I need to clear my chache (just did, sorry). Perhaps you didn't type in your address properly (since people often forget where they live). I referred them to THIS PAGE showing all the people having persistent issues with USPS.com while an infinite number of much crappier websites are eager and able to take payment. 

The only thing here that could have been correct but wasn't... was the cache. But if your customers need to adjust their internet security settings to use something called "Click 'n Ship", you're going to lose customers every day. 

LMAO. I had the same issue as everyone else here. I opened a new USPS account and it wouldn't let me pay for my labels no matter what. It's obviously and account locked issue. I tried all the tricks listed above but they didn't work. I called the tech support number listed and got a highly trained and skilled government worker that obviously had no idea wtf was going on. She said a lot of "Oh gees, oh boy, oh man' during our call and after 10 minutes said "oh crap, I've been typing on the keyboard but nothing is typing out on the screen'... Yes folks, this is your over-paid and under-skilled government worker at their best. 

After 20 minutes of waiting and 15 minutes on the phone with "lunk", she proceeded to tell me in a very official and serious tone that "Sir, this MUST be escalated to Washington, DC!". OH WOW! So you're telling me that my simple locked account issue is being expadited to the Mecca of incompetence! OUTSTANDING! I can hardly WAIT for my official response in 24-48 hours!

Thanks for nothing USPS. Stamps.com is working for me instead.

This is happening to me too. I have used several different browsers: Chrom, IE, Firefox ...All give the same error

Despite using three different browsers on various Apple computers, I still get the dreaded message, "Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type." It doesn't matter whether I add a crredit card to my profile or choose PayPal, the message remains the same. Updating a profile address, which is correct, does nothing. Given the ludicrous wait times on the phone experienced by others, I'll choose a competitor instead. Makes me question the security of my information when so many others are having the same problem, and that it has been going on for such a long time. Why isn't a USPS site coming up when I type in their error message? 

Same issue everyone else is having.  Looks like this has been an error for over a year.  What the heck?

The following worked for me:

I changed my password (the got new rules: at least 10 characters, at least one upper case character, etc.) and it worked just fine after that.

I hope this helps.

I have all the same problems... transaction declined with that payment type. I tried Paypal and 2 credit cards and 3 different browsers- Chrome, IE and Firefox. Nothing went through. Then I took out the zip code on the "ship from another address" part and low and behold.. they went through. This is a huge issue as it took me 30 minutes. No wonder everyone is trying to use other providers. Show on you USPS. 

I have had problems with processing payments on USPS.com for months. It almost never goes thru on the first time. I've tried different browsers on computers with different OS types and several payment methods (CC & PP). I never know what will finally make it go thru. Today I tried about 5 times before I came across this site. For me, checking my profile info didn't help. I went back in to edit the shipping label, but did not make any changes. After that I was able to get the payment to process. Looks like it's just a matter of chance, or keeping our fingers crossed.

So it must be due to being locked out, which is probably because I let a friend use my account to ship an item. I still find this gravely aggravating that such a silly thing is so unclearly defined by the website. After reading all the comments here thus far starting from over a year ago I have come to that "locked out" conclusion and must call tech support. Hopefully with this understanding the process will be sped up. But what happened to the United States Post Office? As a kid I thought they were cool, braving the elements, making sure that no letter is lost, that people stay connected. I recall Postman and how it's values came straight from the USPS's mission. Hell before I ran into this problem they lost my package and were terribly clueless to the fact that I knew they lost it based on their own information. Excuse after excuse, for a RR package that was supposed to be signed by me at my door. Instead they leave these packages at the front office, except this time they never even delivered it. And they attempted to do so twice! They don't even deliver the mail in my apartment complex; the office mails it.

I changed my password to the more secure password now used like the person above and then it worked for me on Paypal. Not sure if this is the only variable but something worked! By the way, I've had this issue on and off for 2 years now -- this is unacceptable.

I changed my name from Mr. Rick XXX to Rick XXX and the problem solved.

Well here it is May 2015 and this problem has now hit me!  I'm soooooo pissed!  What the hell?  I've never had this problem until about 10 days ago.  This is just complete crap.  I'm headed out of town but will be calling them when I get back next Wednesday.  I'm absolutely livid right now!

My address are the same across the board no difference between billing and shipping or anything like that.

Been having this problem for 2 months. Extremely infuriating. Fixed it by changing my name to start with capitals, I suppose to exactly match my credit card and PayPal accounts. Appallingly bad coding. You would think that given all of the tax dollars the USPS receives that could hire a couple of competent software engineers.

This trend started in 2013. Now it is June 2015!

I tried changing my profile, "ship from Zip code" fields, setting up a different account and using two different browsers. Nothing helps. Called USPS, waited for 30 min and was transfered to their tech but got disconnected while waiting. Finally, signed up for Stamps.com. At least Stamps.com have someone to answer right away

After trying 3 different accounts and getting the same error, I called USPS small biz. They gave me direct line to USPS TECH SUPPORT:

1-800-344-7779

They took my info, created case number for each and said wait for 24-48 hours till they unlock the account. The tech lady said that nothing else would help, since the accounts are locked.

Thank you everyone for the information. Since I really, really need to ship, and am flying off abroad tomorrow, my only choice is using a drop-off bin at a local Staples UPS store... So naturally I cannot wait for a techie to spend 3 days unlocking my account.

So what I did was CREATE ANOTHER ONE! (Thankfully I have enough e-mail addresses to create more as I go, but I guess I'll try to get my original one unlocked.) Anyway, payment went through, labels printed, "I'm making a note here, HUGE SUCCESS!!!"

Anyway, f!*# USPS. I think what triggered their thing was that I am in the middle of a move, and already changed all my billing addresses...

So yea, if you are in a hurry, CREATE ANOTHER USPS ACCOUNT.

Yes, DanielJozsef, creating another account can work. For me it failed the first, because I used the same credit card. The USPS tech lady told me that you need to create an account with everyting different. I even mispelled my name slightly. It worked for one label only, then locked. 

Anyway, after I called USPS tech at 1-800-344-7779, then said it would take 24-48 hours, but my account was unlocked sooner, in around 14 hours.

This is insane it's been going on this long! July 2015 same problems! Will be calling tech support thanks everyone

Changed my password and called USPS.  They lock accounts that are new and try to purchase more than $100. 

They said it will take 10 - 40 minutes to unlock the account. 

UGG!

Here is what worked for me (and I share everyone's frustrations!) -- create separate orders for items that use flat rate envelop/boxes from those orders wherein you are using your own package.  For some known reason, when I did one order with flat rate envelops chosen, separate from the pacakge for which i was using my own box, the payment went through no problem.  Why? The world will never know, but hopefully this works for others and thank you to someone suggesting this about using flat rates because that's what led to this epiphany.  

Dear all,

After having this problem for more than one year (from 2014 to Sep 2015), I finally found a solution that works for me (which has also been posted on this page).

I've created another USPS.com account, using another email. And entered the correct billing address as your address (i.e., don't use your Business/working address to create the account). And for those who realized this problem and changed their addresses -- it simply does not work no matter how you changed your address after you've entered the wrong address when creating the account. In my new USPS account, I use the correct billing address, I use another credit card that hasn't been used in my previous account (not sure whether this matters or not). Then the payment works when I'm using the new account. BTW, don't forget to clean all your cookies related to *usps.com before creating the new account.

Wish you all good luck!!

Thanks for confirming the ongoing USPS online payment problems. I just found this site after a little research.

Looks like a lot of people have been frustrated and inconvenienced by not being able to print address labels, order supplies, and so on, but I've just been greatly harmed by this. In short, USPS willfully discarded about two months of my mail and I have no way to ever get it back or even know what was there.

I got a PO box for which I put the payments on a three-month autorenewal using a credit card. They had been processing normally every three months with no issues. Then the last time I went to check my PO box, I found out USPS had closed it and sent all of its contents "return to sender". They claim my automatic payment was "declined" by the bank, but it definitely was not.
 
I receive alerts from the bank for all online transactions, for monitoring purposes, and I did receive a normal alert for the USPS autorenewal. There was nothing unusual in it. The alert (for which I saved the e-mail) indicates that the transaction was *approved* by the bank. I checked with the bank and there were NO declined transactions from USPS (or anyone else). The bank says USPS simply failed to complete the transaction after it was approved. The "decline" came from USPS, not the bank. Since I got just the normal alert from the approved transaction from the bank, I didn't know there was any problem.

I talked with the local post office where I had the PO box, and they deny any problem with their payment systems and all responsibility for causing me to lose my mail. I presented the evidence from the bank that the renewal was approved, but they simply ignored it and refused to investigate. I wonder if there is any call for a class action lawsuit, but I guess it would be an uphill battle against the federal government.

Wow, they haven't fixed this in almost two years.  That's something!  It's the end of September 2015 and same problem presists.  I created new account to work around the issue, managed to ship one item and it locked that account as well.  Nothing works, not clearing cookies, not verifying your address again, nothing!  USPS is useless, had 3 hour hold to speak with them and all they can come up with was that I need to call my credit card and make sure they allow the charge to go through.  Which one of the 10 different banks and cards I've tried should I call?  Isn't that a lovely coincidence that all of them decided at once to refuse charges from USPS, including my Paypal account.  These guys are useless idiots!

Hello everyone!  Thank you for all your help! i had such a problem and your complaints enspired me to research! for people with paypal i found a great round about! you can pay with paypal on paypal for USPS at https://www.paypal.com/bin/webscr?cmd=_ship-now

Saved my life! haha not really but i was so tired of going to usps for 1 package a day! you can still schedule a pick up after you pay through paypal.

Thank you Jordan,

your information save my life! ;-)

I'm so happy that I can pay now with paypal!

As all other people here the last year I experienced a lot of impossibilities to make payment through my usps on line account. Based on my observations, my problems started when I changed my address and my billing information. USPS can blame us for our uncleaned cache, but in my opinion is the cache of USPS web site that is stuck, also, some bad script connections on their software. I'm so tired of them, really...

Even the Paypal method used to owrk for me, but after a few labels, it keeps asking me to add a credit card... that's just crazy,

Had the same issue. Tried to purchase 4 labels and got declined for every payment option about 15 times in total. I ended up using the paypal version to create and pay for the labels. Right after I finished, USPS actually called me and said they fixed the issue on my account and I shouldn't have any more problems. I did not expect that.

apparently it's still an issue 2 years later

Been having the exact same issue. Tried using PayPal and a Visa on an Android and then a Mac. Not a great time

Same problem. POS website.

Same problem for about 2 month. Right now trying to call their tech support ..... for 40 minutes already !!!! 

2016...and still a problem.  USPS continues to suck...guess I'll have to use FedEx.

I solved the problem by changing my password -- password requirements appear to have changed (now a very complex set of rules including a req for 10+ characters). When I changed my password to be compliant with the new rules (not prompted anywhere), my transaction was able to go through.

Did the password changed as "Emily" suggested. Same problem. Still a POS website.

Forget the password trick. It's just random luck (or something else unknown).

I just created an account for the first time, so my password followed the new rules. Same problem.

It really is sad. The website is great otherwise. Why won't they investigate this issue and fix it after 2 years?

Nothing has changed in 2016...my even greater disadvantage is that I am stationed at a US Embassy in a foreign country where the postal service employees assist with nothing involving payment so standing inline helps none! Last 2 calls to USPS Cusotmer Service ended after 45+ min with no contact with a person. I would like to ban them but they are my only option. 

Thank you Jordan,

Everyone, do NOT waste your time..

Just use this link, it WILL PRINT USPS label via paypal account.

https://www.paypal.com/bin/webscr?cmd=_ship-now

Same thing. Can we just discuss how it's now 6/20/2016 and this STILL IS NOT FIXED.

It's 3 years later and USPS still sucks. No surprise there.

Same thing everyone above has said. I've even created a new account and still no luck. I've tried multiple payment methids and nothing works. 

I've had the same error appear for the last 2 years and it still isn't fixed. 

https://www.paypal.com/shiplabel/create/

An easy way to use USPS without USPS

After USPS start declin my payment(credit card,paypal payment all declined),I ve been using paypal shipping as mentioned above.Its a little chaper than USPS.That's really helpfull.

But I can not use address book so each time I have to type in address even for those who I oftenly send.

Also,if I use my credit card through paypal,I can not get my reward points.

I tried call the 877-747-6249 again and again but they put me on hold forever.

Last weekend Saturaday, (its almost several month since we have not called them)I thought I gave it a try.

And they took my phone call@@

They immidiately found the proplem its a account connection error and sent to tech support those info to fix.

They told me it took 48hrs to fix and would send me email once they compleated their repair.

I was not so sure if they did or not from my past experience but yes, 3days later includes sunday ,I got email it confirmed it fixed.

I can now fully use click & ship as it should like before.

Call Saturaday or other off peak hours to the number above. Thank you Anna your info on 6/20/2014 helped me!

Oh my gosh I am so frustrated trying to buy stamps online.  It has not worked for 2 years.  I've contacted them and went through several steps while online and they can not get it fixed and they do not act like they care!  I have bene buying off Amazon but some sellers charge a little extra for the stamps.  It just not convient for me to go to the post office.

Having same problem. Transaction IS going through to my bank but then it is declined, or reversed. For a damn $7 charge. As a small rural business owner, this is beyond frustrating. I'll go back through all these posts to see if I can find a solution. Exhausted every avenue over here. And perfect, just in time for the holidays.

Same problem. Now I have to go to the post office and wait to process postage, rather than just drop them off. What's technology for again? To make things easier, right? Guess not.

Over three years since this thread started. I am getting this error now when attempting to pay for labels on USPS.com's Click 'N' Ship. Tried two different credit cards, plus PayPal. Three different browsers. Two different computers. Nothing works. I keep getting the same message...

"Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type"

Kinda amusing that they still don't have a fix for this in place.

I can verify this is STILL an issue, even when using a VPN to the U.S. I can't use the PayPal option because I'm having issues with that too... it complains that I have to add a credit card to my account when I have two already added and a credit card as my preferred payment type. Also, PayPal doesn't appear to let me print customs forms, so this is still a colossal pain! This is so pathetic that USPS can't fix this after so many years!

We are having the same problem on our business account. It is terribly frustrating. We have tried everything that is suggested above with no change. I wonder if the USPS has created issues by creating official road names? For example: the road has always been called Main St, but maybe the USPS decided that the official name is Route 28? Anyhow, we have been in contact with customer support and they have been ignoring our issue for days. I guess if they have been having this problem for 4 years now, they clearly don't have a fix.  If we hear anything back, I will post here with their suggestions.

@Perri

You're not alone. After years of using Click N Ship with no issues, I'm experiencing same issue.
Called 1-800-344-7779 and spoke with somebody at Small Business. They told me they will escalate to the tech department and that the issue should be resolved by tomorrow. We'll see.

I ended up using Paypal labels. Less cost yes, but a pain for somebody like me who ships 10+ packages per day to repeat customers.

Took me 4 times as long as I wasn't used to the interface.

Our issue was resolved within one day of finding the right approach!  We called 1-800-ask-USPS then asked to talk to the tech support. They looked at our account, said it was an "account connection error" and that they would fix it. They sent an email within a few hours saying that the error was fixed and we have been able to use Click and Ship just fine since then!  If you are having trouble like this, I recommend you try this method!

This happened to me Saturday. Be very careful because I got charged many times on two accounts. The charges to my bank debit card did not reverse automatically and has caused overdraft charges. I had five charges of $150.07 each for two express labels I was ordering. I'm trying to contact usps now. The many charges to my paypal debit card were removed by Paypal but my bank says they can not remove them.  

All together I had $1500.00 plus charges on my accounts.

Tried paypal non debit card payment and it was declined too but did not charge me. 

Funny thing is I had just ordered a priority domestic label 5 minutes before error and after many tries on the two international express labels I removed the insurance I was trying to purchase with them and transaction went through. I planned on adding insurance at post office to those two packages but they refused. I had to manually purchase two NEW labels for $157 and request a refund on the two I had finally managed to order. 

Has USPS replied to this problem?  I can't make it to the post office, so I want to use this method and haven't had any problems until this transaction.  I too have pending charges and am hoping that they don't release them.

Same as everyone else.  My account must be locked, because nothing in this thread fixed it.

Tomorrow's Saturday, so I'll try a couple of the numbers listed here.  I already started a USPS tech support claim and got an autoresponse- 3 days ago.

The single label I did get to print before I got locked out had a satisfaction survey address on the bottom of the recipt:

https://postalexperience.com/pos  which forwards to:

https://survey7.maritz.com/2d2f67fa/poss/index.php?mt=1

Might be worth filling out.  I know I'm having a "postal experience".  :/

Hey..need someone who can help me with my ecommerce business. Need to be savy with USPS shipping. Please email me..

Thanks

ashtonkap ...gmail

Getting that same error.. 45 minutes on hold with USPS. While I was waiting I found two alternatives that use USPS... first uses Commercial Base Rate - Shippingeasy dot come and if you do less than 50 ships per month it is free. The other one is goshippo.com Also free, but no limit on number of uses. 7 cents per label charge however. It gives you the same pricing you get with USPS Online. I will proabbly end up using both. Just pee'd that I have a couple hundred names and addresses stored on the USPS web site and I have to re-enter them all!

I've been locked out (from what i've read so far), so don't feel bad if you are too.

CRAZY STUFF the USPS Click & Ship site....

Chiming in to say that we're more than half way through 2017 and this is still an issue.  Resorted to using the paypal label solution for flat rate stuff.  

Same problem. No solution in sight and I've done everything suggested by folks on this thread.

So today i experienced what everyone else did, i was so annoyed. This problem existed since 2004? dang why insnt the problem even fixed by now. All i want is to buy and print out my shipping label but nooo, this problem got in my way. This sucks

Almost 2018 and STILL the same problem. USPS would be great if it actually did the one job it was supposed to do. I tried three different browsers, different credit cards, paypal, clearing cache, and nothing worked. I did finally get it to work though by printing a label directly through the paypal site. 

Feb 2018 and the SAME PROBLEM is still going on. 3 different credit cards all "declined", except all the charges post to the account. I tried this to avoid the nightmare of actually stepping foot in one of these dumps. How can one organization be such a complete pile of garbage? Unbelievable. Government institution at it's finest.

I've been having this exact problem for months! There was also wierd stuff happening with my account, like it automatically loging me off randomly. Or nothing showing in my cart even when I click on it, then randomly showing my labels at other points.

Basically, my Dad hasn't had any issues with his account so he got the labels for me. 

My advise, find a friend who has this working for them and ask them to do it for you.

I found it 

https://www.paypal.com/shiplabel/create/

Can't say it any better myself....

APRIL 2018 and the SAME PROBLEM is still going on. 3 different credit cards all "declined", except all the charges post to the account.

May 31, 2018... Same problem. I've tried from Firefox, Internet Explorer, Chrome on multiple computers, and from different logons, tried 3 different credit cards and paypay. and all give "Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type."

The pending charge shows up fine in my credit card accounts and I get an email notice "Pre-Shipment Info Sent to USPS, USPS Awaiting Item" for each try.

It's March 2020 and this problem is still ongoing.

May 2020 - Still happening.  They have known of this issue for over 6 years now

July, 2020- same problem. After trying two credit cards, Paypal (through credit card), and Paypal (using balance), I called USPS customer support. Estimated wait time "over 1 hour". Tried https://www.paypal.com/shiplabel/create/. Same USPS Small Flat Rate Box, same priority, about a buck less. Click, print, zoom- took about 3 minutes. IMHO, don't even bother with USPS.

December 2021 and this problem still exists... Nothing works 

March 2022 this problem is still happening. they told me to call my bank and I did. They said everything looks good on my end.   use different web browsers and made a new USPS account. And nothing works. very frustrating. 

However, I was able to solve the problem by Vampire Survivors printing a label from the PayPal website.

It's May 2023, and the problem still exists. Tried 3 different debit and credit card, tried paypal, nothing works. I actually tried to ship the same thing a year ago and ended up with the same problem