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no email for a few days

Mon, 03/25/2013 - 2:28am - Anonymous
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i have not been getting any emails. i requested emails and have not got them. i also have tried sending my self emails for other accts and all i get it delivery failed and this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address failed: "tavybear@stargatesg1.com": mail session aborted by remote SMTP server: host: stargatesg1.com someone please help

Comments

Dev on
I have also noticed this, I've had no emails on my iPad since Friday, and my father tells me he hasn't been able to sign in on the website since then, getting this error "Oops,due to an unexpected error we are unable to sign you in at this time. Please try again later."
Mike Gonzales on

Did you figure out what the oops message was?  Im experiencing that now.

paul on
i've not been able to access both our family e-mails since last wednesday and stil cannot. Mailed aol about this problem using Gmail account still waiting for comments on this problem.
Octavia Sirois on
so i got some bull answer " We understand how important it is to have a hassle-free email account. However, the My eAddress product has been unavailable since 2009. Notifications were emailed to you in December of 2008 announcing the closure. This can be the reason why you are no longer able to receive emails." well i got this email last year and its only been this last week that i havent gotten any emails. so if it has been unavailable since 09 then why the hell did they let me sign up for it? i dont understand
Fatima Gomes on
Hello I'm having similar problems with my account icqmail which is belongs to AOL. Whenever I try to log the message appears: "Oops, due to an unexpected error we are unable to sign you in at this time. Please try again later." Some of you have icqmail? The email you have returned to normal? Thank you!
Mike Gonzales on

I know its was last year, but how did you solve that "oops due to an unexpected error" problem.  Having to use my moms e-mail as I have not been able to access mine for 3 days

Nikki Honner on
I don't get why my email won't come up anymore. It keeps on saying Oops, due to an unexpected error we are unable to sign you in at this time. Please try again. But every single time I try again, it says the same thing. I really don't understand.......it make no sense.
Dev on
So I managed to contact an AOL mail help representative via twitter, he told me that my account was blocked for some reason! ( I was getting the "unexpected error" ) he said I'd have to call some number to try and get it unblocked. I really couldn't be bothered so I changed my email on all important things (bank, eBay, PayPal etc) to my gmail.
Dave Broughton on
"Oops" - seem to trivialise the situation - how about a proper explanation & sorting out the problem ??????
Joan on
when trying to print bank statements, I am getting that OOPS error every time. Never had a problem before and my email is not affected
raj sharma on
Oops,due to an unexpected error we are unable to sign you in at this time. Please try again later. i m facing same problem last 2 days
raj on
Oops,due to an unexpected error we are unable to sign you in at this time. Please try again later. i m facing same problem last 20 days. actually i m frm india so there is no help support. if anybody have a nay no. for support pls mail me . wht to do for this problem.
mohamed on

iam forgotpassword

Lois on
Have you tried clearing cookies and data? the shortcut for FF is ctrl+shift+del. I just cleared this and got my emails after around 2 days of no emails. Might be worth trying.
Raj on
i have done do this clear Cooking and other bt still i m not getting mail
Peter on

error: oops,due to an unexpected error we are unable to sign you in at this time. please try again later.

I have tried several browsers, and none work.

debbie on

I have two aol email accounts one gives me the oopd, due to an unexpected error we are unable to sign you in at this time please try again later. The other email works fine.  Therefore it is not a connection issue.  I hope I'm not getting hacked.  This is very fustrating Tried to call aol wait time is a minimum of 30 minutes. 

AOLuser on

Same here. Have been using aol since 1995. Just started throwing errors today at 1. iPhone says password incorrect. Website says unexpected error occured.

aliced on

identical problem to aolusers problem .. oops message on pc, phone saying password incorrect. Most annoying . My first thought is has it been hacked.

beth on

Tried to login to my icqmail.com account and got the "oops" message.  Called AOL tech support, my account is not in their database.  They couldn't understand the connection between icqmail and AOL, they said they don't support icqmail.  I access my e-mail yesterday but not today.  I have lost some very important e-mails and no one can tell me how to get them back.  Any ideas?

Bill on

beth I have the same message and problem you have since 7-10-14, AOL gave me the same BS, tried entering ICQ number for ID but that still has not worked,can not reset because AOL does not recognize ICQ mail account. this is the only forum I have found online addressing this currently. I have sent email to my ICQ address with nothing coming back so I know it is in operation still, just cant access. this is the second time in 16 years they have done this. Maybe it will be the last for me. post if u get an answer. THX

Ian on

Same problem here, I've had contact numerous times allready with the helpdesk of AOL (Email, Twitter, Facebook). They keep selleng the same BS time and time again: go to WWW.ICQ.COM\HELP, AOL doesn't support ICQmail. To be exact, AOL took over Mirabilis in 1998, and part of that was the hosting of icqmail-adresses. Since then ICQ (instant messaging) has nothing to do anymore with ICQmail. That is AOL's since then.

And now they obviously want to get rid of it. Ridiculous to just close down accounts without notice. I had this adress for over a decade and is my primary mailadres. I am totally fukked without entrance. AOL could have at least inform ICQmail-users in advance, in my opinion. To give users the chance to save their important mails and adresses.

I am furious. But not so positive about the future outcome to be honest.

 

Ian

The Netherlands 

Bill on

Ian, I did get this email from ICQmail help. But looking at it and reading some about the sale to a russian company a few years ago that I did not know about since AOL still hosts the log in site, makes me think we are all being hacked right now by someone, or some company in Russia. AOL can suck the big one for not notifying us about the sale. It is really strange to that not much is being posted on the web about all of this. would have thought there would be more people pissed off than what you see here. I have had this account since 1999??? We R screwed.

Ian on

ICQ is in Russian hands for quite a while now, only ICQmail is sold to AOL some 16 years ago. I received this russian mail as well and google translated it: it tells that your question is registered and they give you a case number. Also do they promise to get back to you inside 5 days. I am waiting 2 days already so I hope for some answer.

At the same time, 1 year ago the same happened and took 2 days. AOL kept saying that they didn't support ICQmail, to find out 2 days later they actually did since 1998. Entrance was restored inmediately.

I am afraid it is final this time, AOL just gives one oneliner as answer: go to ICQ. But since ICQ doesn't have an emailplatform anymore I am sure this will not be the solution.

 

I am so utterly frustrated and angry about this...

 

 

tegz on

ICQ main site now ask for a mail to be registered for sending site mails to, which makes me think they know ICQmail won't be brought back- unless this is not a new procedure.

I do wonder how many accounts ICQmail actually had -for them to take this line of sudden death!

Bill on

*** Это письмо сформировано автоматически, отвечать на него не нужно ***
Здравствуйте,

Ваша заявка «» получена.

Дата: 21.07.2014 00:56.

Ей присвоен номер 2014072121005173. Просьба при ответах не изменять тему письма и присвоенный заявке номер.

В ближайшее время мы свяжемся с Вами.
Обработка Вашей заявки может занять до 5 дней. 
Спасибо за понимание. 

С уважением,
Cлужба поддержки ICQ

***This message was created automatically by mail-delivery software. Do not reply to this message.***
Hello,

You request was received at 21.07.2014 00:56.  It was assigned the following ID «2014072121005173»

Please, do not change the subject and your request ID in your replies to this message.

It takes up to 5 days to process your request. We will contact you as soon as possible. 

Thank you!

Sincerely,
ICQ support service

Balveron on

Horrible just horrible!

 

Ive been reporting to AOL... Funny they want an correct email address... ME TOO

 

Got no answer

tegz on

https://my.screenname.aol.com/_cqr/login/login.psp 

...is the server for ICQmail at AOL.

It looks like it's been sidelined but as some acoounts are working still it may be that certtain accounts have been compromised and dealing with it is difficult due to lack of internal support after adopting the service from ICQ. I'm waiting for a response too from the help at AOL but not very hopeful  tbh.

I did read that there was a security issue with the Russian company up-front having intrusion problems. The state over there are heavily involved in this setup, apparently.

tegz on

Use this site to check server status. Note this is not the AOL portal, though- but does bive some data.

http://www.issitedownrightnow.com/status/icqmail.com

I tried resetting password but the service wasn't available which bodes ill!

However I still hope somrthing can be done as it's been around a long time and has quite a few of my mails stored still.

Ian on

Same problem here, I've had contact numerous times allready with the helpdesk of AOL (Email, Twitter, Facebook). They keep selleng the same BS time and time again: go to WWW.ICQ.COM\HELP, AOL doesn't support ICQmail. To be exact, AOL took over Mirabilis in 1998, and part of that was the hosting of icqmail-adresses. Since then ICQ (instant messaging) has nothing to do anymore with ICQmail. That is AOL's since then.

And now they obviously want to get rid of it. Ridiculous to just close down accounts without notice. I had this adress for over a decade and is my primary mailadres. I am totally fukked without entrance. AOL could have at least inform ICQmail-users in advance, in my opinion. To give users the chance to save their important mails and adresses.

I am furious. But not so positive about the future outcome to be honest.

Ian

The Netherlands 

Balveron on

Its back again...

A reason and some apologize would have been appropriated but well...

Balveron on

Its back again...

A reason and some apologize would have been appropriated but well...

tegz on

tes, Mine too at last. So long as it keeps on working I'm saying nothing. Just got a mail saying AOL don't support it- but they seem to.

Bill on

This was ICQ's response to this latest down time.

Bogas!

 

 

Hello,

Unfortunately, we do not support this service.

Best Regards,
The ICQ Team

When answering, please cite all correspondence.

Responses from the known problems you can get by clicking on the link
http://www.icq.com/support/en


@subject

Bill (------------@att.net ) need help!


unable to log in to icqmail account
up until 10 days ago I could log into my icqmail account at
https://my.screenname.aol.comnow after over 15 years AOL does not show this
account at all and I can not log into the MAIL using my icq number or email
address. Password is good and never changed. I can use my password to
access
my ICQ IM account with both email address and password but not mail. I have
been accessing this account daily for over 15 years and now they say it is
gone????? is address in question. HAVE TRYED
RESETING
PWD AND EVERYTHING ELSE

from url: http://www.icq.com/support/en

IP: 99.122.138.215
tegz on

Hi Bill, I suspect that AOL have been through their terms of service and made changes that could affect many accounts esp older ones like ours.

This is a new message coming up on the start page for logging on to AOL [ICQ mail portal]

"On July 28th, AOL published an updated version of its Privacy Policy and Terms of Service. By continuing to use AOL's online properties, you agree to these updated documents, and you and AOL agree to resolve disputes by arbitration."
 
Try looking at thaty and see if it helps you figure out what to do.
I just kept sending mail to the help centre till it came back with the new message.
It may be that your use in the past or location[s] didn't map out with their policy and they don't want you back due to this [worst case]
Just a guess at what may be going on with them.
Very bad for the innocent but typical today of many interactions using IT and remote support.
Good luck and keep trying- mine is still up OK,btw.
 
Bill on

tegz, 

I have been exporting and cleaning out some 6000 emails since the site came back online in an effort to salvage what is there and move myself to another service. It was tough updating all my accounts with a new address, forwarding my new address to all my contacts, and getting it all switched over, but I will never ever deal with AOL again. In any manner or capacity. This type of action should really never happen. And I have already dealt with it twice now. No more, so long ICQ and AOL. Hope you fare well if you stay with ICQ.

Bill

tegz on

So you did get it back then!

I use it as a web account for all the non personal stuff and subs to forums that send out a lot of repeats.

I'm keeping it going as I'm quirky like that but can see that you have a lot more to do getting stuff straight- so I think you're right to relocate.

They really don't seem to know what each hand is doing with their mail support- but it is actually a good mail setup for the user when it's working!

I'll see how long it lasts.

All the best to you

Trev

Balveron on

There we are again,

tried to setup my last accounts to the new email address and couldnt login

A new page went open.... Russian server

I feel robbed and raped

No chance to login, all my data was still up there

What should i do?

Balveron on

There we are again,

tried to setup my last accounts to the new email address and couldnt login

A new page went open.... Russian server

I feel robbed and raped

No chance to login, all my data was still up there

What should i do?

Balveron on

Ok dont realized where i got the information but if anyone also couldnt login...

Just leave the last letter or number of your password. Worked for me

For example if "password" is your pw, youll type in "passwor" and there you go

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