beth I have the same message and problem you have since 7-10-14, AOL gave me the same BS, tried entering ICQ number for ID but that still has not worked,can not reset because AOL does not recognize ICQ mail account. this is the only forum I have found online addressing this currently. I have sent email to my ICQ address with nothing coming back so I know it is in operation still, just cant access. this is the second time in 16 years they have done this. Maybe it will be the last for me. post if u get an answer. THX
beth I have the same message and problem you have since 7-10-14, AOL gave me the same BS, tried entering ICQ number for ID but that still has not worked,can not reset because AOL does not recognize ICQ mail account. this is the only forum I have found online addressing this currently. I have sent email to my ICQ address with nothing coming back so I know it is in operation still, just cant access. this is the second time in 16 years they have done this. Maybe it will be the last for me. post if u get an answer. THX