| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| NYC Metro Site Unreachable | Wed, 05/14/2014 - 7:42am | ||
| can't get into login page for MA gas service | Mon, 05/12/2014 - 12:35pm | ||
| After Login Won't Load | Tue, 05/06/2014 - 7:05pm | ||
| Page won't load | Sun, 05/04/2014 - 8:42pm | ||
| can not log in under long island service | Tue, 04/22/2014 - 8:30am | ||
| I can't log into the National Grid Website | Mon, 04/21/2014 - 5:03pm | ||
| Cant log into electric website | Mon, 04/21/2014 - 1:59pm | ||
| Can't login to pay bill | Sat, 04/05/2014 - 11:32am | ||
| Page cant be displayed | Wed, 04/02/2014 - 7:13am | ||
| Site down | Tue, 03/18/2014 - 3:24pm | ||
| Can't pay bill | Fri, 03/14/2014 - 7:31am | ||
| National Grid site down | Fri, 03/14/2014 - 6:46am | ||
| Log In | Mon, 03/03/2014 - 6:26pm | ||
| log in | Sun, 02/23/2014 - 8:34am | ||
| Site hangs | Fri, 02/21/2014 - 8:39am | ||
| hangs | Thu, 02/20/2014 - 8:48am | ||
| Logon Unusable | Wed, 02/12/2014 - 2:37am | ||
| National Grid Site is down | Fri, 01/31/2014 - 9:02am | ||
| Can't login | Sun, 01/19/2014 - 1:36pm | ||
| Canine cation lost | Tue, 01/07/2014 - 12:38am | ||
| Can't access acount details, including bill payment | Sat, 01/04/2014 - 12:27pm | ||
| bill pay | Fri, 01/03/2014 - 8:48pm | ||
| unreachable | Sun, 12/29/2013 - 9:49am | ||
| Cannot login - page never loads. Problem has persisted for weeks. | Tue, 12/24/2013 - 12:08pm | ||
| Pages taking several minutes to load | Fri, 12/20/2013 - 8:18am | ||
| Very Slow and will not let me log in to pay bill | Fri, 12/20/2013 - 8:03am | ||
| REALLY SLOW and can't log in | Fri, 12/20/2013 - 7:45am | ||
| nothing working and live rep states systems down with no ETR | Fri, 12/20/2013 - 7:32am | ||
| Cannot Login to Pay Bill | Fri, 11/15/2013 - 11:47am | ||
| bill pay | Mon, 09/23/2013 - 4:44pm | ||
| Cannot login to pay my bill (Upstate New York) | Sat, 06/15/2013 - 10:23am | ||
| cannot access corporate hub page | Wed, 03/20/2013 - 5:28pm | ||
| site down | Fri, 03/15/2013 - 9:27am | ||
| State Landing NY service unavailable | Sun, 02/17/2013 - 4:20pm | ||
| national grid site signin page not loading | Fri, 01/18/2013 - 10:46am | ||
| National Grid sites not loading | Tue, 01/01/2013 - 11:57am | ||
| site down | Tue, 05/29/2012 - 7:13am |
