| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Can login then page doesn't work | Mon, 01/10/2022 - 3:29am | ||
| Can’t see my account | Sun, 01/09/2022 - 6:15pm | ||
| Cannot pay bill online | Sun, 01/09/2022 - 7:17am | ||
| Can't see my account when logged in |
 |
Sun, 01/09/2022 - 6:39am | |
| Cannot pay my bill or access site functions | Sun, 01/09/2022 - 4:50am | ||
| Can't pay my bill. | Sun, 01/09/2022 - 3:23am | ||
| Cant log in or see my account | Sat, 01/08/2022 - 7:47pm | ||
| Unable to login | Sun, 12/19/2021 - 3:52pm | ||
| can't login | Fri, 12/17/2021 - 2:48pm | ||
| Can not log into account | Wed, 12/08/2021 - 10:08am | ||
| Cannot login or see my account |
 |
Tue, 12/07/2021 - 8:47am | |
| Unable to log in |
 |
Sun, 12/05/2021 - 4:48am | |
| Website error |
 |
Sun, 12/05/2021 - 4:46am | |
| cannot log on/cannot see acount or pay bill | Sat, 12/04/2021 - 8:05am | ||
| Gives a 502 ERROR |
 |
Sat, 12/04/2021 - 12:10am | |
| SSL Certificate Verification Error (ssl_failed) | Fri, 12/03/2021 - 9:07pm | ||
| 502 Site Error - Can't Even Attempt to Log In | Fri, 12/03/2021 - 1:04pm | ||
| Can log in but the site freezes when I try to pay | Thu, 12/02/2021 - 4:14pm | ||
| Site isn't functional upon update. Recent update has too many bugs | Sat, 11/27/2021 - 6:06am | ||
| Can’t even log into gas | Tue, 11/23/2021 - 8:07am | ||
| cant pay my bill | Mon, 11/22/2021 - 6:53am | ||
| Unable to log in | Mon, 11/22/2021 - 2:58am | ||
| 5 DAYS - Still DOWN | Mon, 11/22/2021 - 1:12am | ||
| cant log in | Fri, 11/19/2021 - 4:28am | ||
| cannot access my account | Sun, 11/14/2021 - 9:05pm | ||
| can't pay bill | Sun, 11/14/2021 - 11:22am | ||
| Outage | Thu, 11/11/2021 - 5:13pm | ||
| Only Home Page Loads | Thu, 11/11/2021 - 8:32am | ||
| Can't login to make payment | Mon, 11/08/2021 - 11:06am | ||
| Unable to pay bill online | Mon, 11/08/2021 - 7:21am | ||
| Unable to log in to make a payment | Fri, 11/05/2021 - 12:32pm | ||
| Can't access online account. Website down. | Fri, 11/05/2021 - 10:44am | ||
| Can not log in and make payment | Thu, 11/04/2021 - 9:44am | ||
| Cant make bank payment | Wed, 11/03/2021 - 9:27am | ||
| Can't access pages except home page | Tue, 11/02/2021 - 8:55am | ||
| Can't login to profile to pay/view bill | Tue, 11/02/2021 - 6:24am | ||
| can't log in to Nat'l Grid Gas website | Mon, 11/01/2021 - 1:30pm | ||
| website not working | Mon, 11/01/2021 - 8:40am | ||
| can't log in | Wed, 10/27/2021 - 5:23pm | ||
| can't log in | Fri, 10/22/2021 - 3:22pm | ||
| Can't Log in to make a Payment | Tue, 10/19/2021 - 1:46pm | ||
| Bill Pay Page Won't Load | Sun, 10/17/2021 - 9:00am | ||
| cannot log in to pay | Fri, 10/15/2021 - 2:39pm | ||
| cannot login to pay gas bill | Fri, 10/15/2021 - 11:27am | ||
| Cannot log in | Wed, 10/13/2021 - 1:42pm | ||
| cannot log in | Wed, 10/13/2021 - 11:20am | ||
| cannot log into account | Wed, 10/13/2021 - 6:35am | ||
| Can't log into account | Thu, 10/07/2021 - 8:00am | ||
| cannot log in | Wed, 10/06/2021 - 10:10am | ||
| cant log in | Tue, 10/05/2021 - 7:29pm |
