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Issue Screen Time & Date Comments
Error gateway down trying to login
Sun, 07/05/2020 - 4:36pm
Gateway timeout errors - HTTPS Sun, 07/05/2020 - 8:09am
Cannot login to pay bill. Fri, 06/19/2020 - 3:49pm
bill pay won't work Fri, 06/12/2020 - 9:09pm
Site slow/down Fri, 05/15/2020 - 6:30am
can't log in Fri, 05/01/2020 - 9:29am
Unable to log in. Fri, 05/01/2020 - 8:33am
Why is your website inoperable, this happens all the time Mon, 04/27/2020 - 7:51am
can't log in tried 3'xs 4/27/20 Mon, 04/27/2020 - 7:45am
Can't log in 4.22.2020 Wed, 04/22/2020 - 10:08am
Can’t login Mon, 04/20/2020 - 8:27am
Can’t access website Thu, 04/16/2020 - 8:10pm
Can't logon Thu, 04/16/2020 - 7:51pm
Login spins/cannot login Thu, 04/16/2020 - 7:11pm
site not working Thu, 04/16/2020 - 12:00pm
Website bill pay not working Wed, 04/15/2020 - 5:01am
Can’t log in Fri, 04/03/2020 - 10:11am
Can’t log in Fri, 04/03/2020 - 9:04am
Can’t log in Fri, 04/03/2020 - 6:59am
can't login Wed, 04/01/2020 - 11:27am
Can't login Tue, 02/18/2020 - 10:57am
can't log in to account Fri, 02/07/2020 - 1:15pm
can't log-in Fri, 02/07/2020 - 12:57pm
Can get new service - computer systems down Wed, 01/22/2020 - 2:18pm
Payment won’t go through Mon, 04/08/2019 - 5:00am
Logins Not Working Tue, 03/19/2019 - 1:11pm
Account Access Temporarily Unavailable
Fri, 03/16/2018 - 8:51am
Account logins network error Fri, 02/23/2018 - 7:41am
Unable to login Wed, 02/21/2018 - 6:48am
can't log into the website Wed, 02/21/2018 - 2:56am
Website won't login
Sun, 02/11/2018 - 6:21am
when will your website be back up for Upstate NY region? Sat, 01/20/2018 - 11:00pm
cannot login to make payment Sat, 01/20/2018 - 10:35pm
ngrid.com/myaccount doesn't work Thu, 01/18/2018 - 9:59am
cant make paymemnt Fri, 01/12/2018 - 7:49am
Site still says under maintenance......................... Mon, 10/30/2017 - 5:47am
can not sign in Mon, 10/30/2017 - 5:20am
Site Maint Thu, 10/26/2017 - 5:59am
can’t make payments Mon, 10/16/2017 - 4:16am
Gas payment site down Wed, 09/20/2017 - 8:06pm
Network Error (gateway_error) Wed, 07/19/2017 - 4:08am
Cannot log into account Tue, 11/15/2016 - 5:32pm
Website taking forever to load and log in, kicked out Tue, 11/15/2016 - 10:13am
Can't log in Mon, 07/18/2016 - 7:57am
can't login to website despite repeated attempts on multiple browsers
Thu, 01/28/2016 - 9:54am
Website won't open, tried 3 different browsers Mon, 12/14/2015 - 10:32am
Site Down Sun, 11/22/2015 - 6:56am
user id not recognized Sat, 11/21/2015 - 1:30pm
"Service Unavailable" Sat, 11/21/2015 - 1:12pm
Website down Sat, 11/14/2015 - 1:43pm

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