| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Unable to view gas bill | Mon, 09/20/2021 - 2:25pm | ||
| Unable to log in | Fri, 09/17/2021 - 10:05am | ||
| Can't get to bill pay webpage on any browser (IE, Chrome, Edge, Safari) | Thu, 09/16/2021 - 11:27am | ||
| Unable to make payment | Thu, 09/16/2021 - 10:12am | ||
| Unable to get to payment screen | Thu, 09/16/2021 - 9:07am | ||
| Won't let me sign in | Wed, 09/15/2021 - 10:10pm | ||
| completely down | Tue, 09/14/2021 - 3:54pm | ||
| Will not allow me to access account |
 |
Thu, 09/09/2021 - 10:29am | |
| Not letting me pay my bills | Thu, 09/09/2021 - 5:56am | ||
| No access to bill pay, each page is a blank screen and their server responds with a 502... | Tue, 09/07/2021 - 4:54pm | ||
| Payment Screen shows white page |
 |
Tue, 09/07/2021 - 3:53pm | |
| Cannot get to payment screen | Sun, 09/05/2021 - 7:08am | ||
| Redirect error | Wed, 09/01/2021 - 12:46pm | ||
| wont let me log in for like 6 days straight | Sun, 08/29/2021 - 4:55am | ||
| Annoying | Mon, 08/02/2021 - 9:19am | ||
| cannot sign up | Sat, 07/31/2021 - 7:09pm | ||
| Won’t sign in | Mon, 07/26/2021 - 8:55pm | ||
| Too many redirects after clearing cookies | Thu, 07/22/2021 - 3:55am | ||
| can't log in. can't access account | Mon, 07/05/2021 - 12:07pm | ||
| Too Many Redirects | Mon, 07/05/2021 - 5:13am | ||
| The website hasn't worked in three days | Sun, 07/04/2021 - 1:42pm | ||
| can't log in | Sun, 07/04/2021 - 9:23am | ||
| ERR_TOO_MANY_REDIRECTS | Sun, 07/04/2021 - 7:54am | ||
| too many redirects | Sat, 07/03/2021 - 3:42pm | ||
| Can't log in from Rhode Island | Sat, 07/03/2021 - 9:37am | ||
| can't log onto sight in ma. | Sat, 07/03/2021 - 7:04am | ||
| National Grid Rhode Island can’t log in | Sat, 07/03/2021 - 6:47am | ||
| cant login to NG to pay bill | Sat, 07/03/2021 - 6:07am | ||
| can't log in | Wed, 06/30/2021 - 6:39pm | ||
| can't log in | Sat, 06/26/2021 - 11:37am | ||
| Can’t log in. Directs to error page | Tue, 06/22/2021 - 6:54am | ||
| Cannot Log Into Account |
 |
Wed, 06/16/2021 - 5:15am | |
| One Time Bill Pay Won;t Load | Tue, 05/18/2021 - 5:11pm | ||
| cannot reach them - hours on hold | Fri, 02/12/2021 - 8:36am | ||
| Can't log in | Tue, 01/26/2021 - 10:03am | ||
| can't pay bill on website | Mon, 01/25/2021 - 4:17am | ||
| cannot log in to view account or pay | Tue, 01/12/2021 - 11:00am | ||
| Page won't load | Fri, 01/08/2021 - 8:59am | ||
| Can't login | Mon, 01/04/2021 - 8:41pm | ||
| web site | Sun, 12/13/2020 - 4:53pm | ||
| Power outage | Sat, 12/05/2020 - 2:09pm | ||
| Cannot login to account | Mon, 11/30/2020 - 11:08am | ||
| Too many re-directs | Mon, 11/23/2020 - 4:23pm | ||
| I cant login or pay bill | Wed, 11/18/2020 - 11:03am | ||
| I can't pay my bill | Wed, 11/18/2020 - 10:17am | ||
| can't login to pay bill | Thu, 11/12/2020 - 12:53pm | ||
| Can't login to pay bill | Thu, 10/29/2020 - 6:41am | ||
| Can not log in | Sat, 10/17/2020 - 6:10am | ||
| Error trying to create the profile in the source | Mon, 10/05/2020 - 4:49pm | ||
| Can't login | Thu, 09/17/2020 - 8:37am |
