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Summary Screen Date Comments
when will your website be back up for Upstate NY region? Sat, 01/20/2018 - 11:00pm
cannot login to make payment Sat, 01/20/2018 - 10:35pm
ngrid.com/myaccount doesn't work Thu, 01/18/2018 - 9:59am
cant make paymemnt Fri, 01/12/2018 - 7:49am
Site still says under maintenance......................... Mon, 10/30/2017 - 5:47am
can not sign in Mon, 10/30/2017 - 5:20am
Site Maint Thu, 10/26/2017 - 5:59am
can’t make payments Mon, 10/16/2017 - 4:16am
Gas payment site down Wed, 09/20/2017 - 8:06pm
Network Error (gateway_error) Wed, 07/19/2017 - 4:08am
Cannot log into account Tue, 11/15/2016 - 5:32pm
Website taking forever to load and log in, kicked out Tue, 11/15/2016 - 10:13am
Can't log in Mon, 07/18/2016 - 7:57am
can't login to website despite repeated attempts on multiple browsers
Thu, 01/28/2016 - 9:54am
Website won't open, tried 3 different browsers Mon, 12/14/2015 - 10:32am
Site Down Sun, 11/22/2015 - 6:56am
user id not recognized Sat, 11/21/2015 - 1:30pm
"Service Unavailable" Sat, 11/21/2015 - 1:12pm
Website down Sat, 11/14/2015 - 1:43pm
site down Sat, 11/14/2015 - 9:26am
Cant get on to pay my bill Sat, 11/14/2015 - 5:53am
Still can not pay my bill Fri, 11/13/2015 - 12:22pm
website down - AGAIN!!! Fri, 11/13/2015 - 4:39am
Whole site down Thu, 11/12/2015 - 6:38am
bill pay Tue, 11/10/2015 - 7:18am
site loads but once you click something it just loads forever Mon, 11/09/2015 - 6:38am
Blank Page after login. Can't pay my bill Wed, 10/28/2015 - 6:29pm
Cant access the site to pay my bill Fri, 10/23/2015 - 1:31pm
Site not responding Fri, 10/23/2015 - 10:31am
no response Fri, 10/23/2015 - 8:01am
White page after log in Thu, 10/08/2015 - 11:58am
blank page after log in using firefox and safari Sat, 10/03/2015 - 2:27pm
Blank page after login Thu, 09/10/2015 - 12:08pm
Blank page after Login Mon, 08/31/2015 - 6:46pm
blank page after login attempt Fri, 08/28/2015 - 7:20pm
cannot login to end service Fri, 08/28/2015 - 7:19pm
Can't log in to pay my bill Mon, 08/24/2015 - 12:37pm
can't login or pay my bill Sun, 08/23/2015 - 12:02pm
Hard down Fri, 08/14/2015 - 7:55am
does not load Thu, 07/30/2015 - 4:18am
doesn't log in CANT PAY MY BILL Wed, 07/22/2015 - 12:42pm
Won't recognize user id or password Wed, 05/27/2015 - 7:30am
Blank Page after login Fri, 05/15/2015 - 9:02am
Blank page after login attempt Thu, 05/07/2015 - 11:42am
trouble logging in Sat, 04/18/2015 - 12:26pm
Log in trouble Wed, 04/08/2015 - 4:10pm
Blank page after login Wed, 04/01/2015 - 9:46am
Sign in trouble
Sat, 03/21/2015 - 12:53pm
blank screen to login Thu, 03/19/2015 - 1:56am
Blank page after login Tue, 03/17/2015 - 5:21pm

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