0033: The customer is not authorized for the content requested.
Even though I am authorized
Comments
same problem
Same, cant get it to work.
along with the code it states
Error - 403-28 : 6009
Your Parental Control settings do not allow you to view this content.
is everyone elses showing the same? Have you been able to watch in the past?
I had no problem watching in the past. Why now?
Mine came back up around noon.
Error - 403-28 : 6009
Your Parental Control settings do not allow you to view this content.
Parental controls?? Any suggestions? Doesn't make any sense.
"Parental control settings don't allow you to view content". I have no parental control settings
i am having the same problem. did you ever figure out what was happening? I have no parental controls...
Guys, I'm getting this error code.. Parental controls... wut?!? How do we fix it? What do I do?
Oh wait... no one is going to answer...
fixed mine by clearing browser history
Cleaning browising history dosent help
Why now problems?
Only solution I could find was switching from Chrome to Safari.
watched before .... parental is on.....error 403...no parent control is on
Clearing history worked for me in Safari. Thank you!
same error. :(
Try another browser.
I'm getting the same error. But I'm getting mine on my tv through roku. There's no way to change my browser. Any suggestions?
Nothing I try works. Clean browser history and cashe. Tried 4 browsers, Added as trusted site but I keep getting
"error - 403-28: 1043 An error has occurred. Plase try again later or contact us for further assistance."
Using Chrome and this error popped up after having no issues before watching videos. I did these two steps and all was working again. 1) Clear Browsing Data (make sure you are clearing everything except for passwords and autofill form data). 2) I also went to Advanced Settings > Reset Settings only because it's good to do this from time to time to reset everything in your browser back to default. Option 2 should be optional, but recommended. The reason why option 1 should fix your issue (if you make sure to clear everything but the passwords and autofill form data) is because most of the time the token used on the abc website to confirm your cable provider is corrupted and it needs to re-verify. Instead of doing this by default it just gives you an error, but if you clear the data in the browser it should ask you to verify your provider once again and after doing so the video should play. Hope that helps someone.
Comments
same problem
Same, cant get it to work.
along with the code it states
Error - 403-28 : 6009
I had no problem watching in the past. Why now?
Mine came back up around noon.
Error - 403-28 : 6009
Parental controls?? Any suggestions? Doesn't make any sense.
"Parental control settings don't allow you to view content". I have no parental control settings
i am having the same problem. did you ever figure out what was happening? I have no parental controls...
Guys, I'm getting this error code.. Parental controls... wut?!? How do we fix it? What do I do?
Oh wait... no one is going to answer...
fixed mine by clearing browser history
Cleaning browising history dosent help
Why now problems?
Only solution I could find was switching from Chrome to Safari.
watched before .... parental is on.....error 403...no parent control is on
Clearing history worked for me in Safari. Thank you!
same error. :(
Try another browser.
I'm getting the same error. But I'm getting mine on my tv through roku. There's no way to change my browser. Any suggestions?
Nothing I try works. Clean browser history and cashe. Tried 4 browsers, Added as trusted site but I keep getting
"error - 403-28: 1043 An error has occurred. Plase try again later or contact us for further assistance."
Using Chrome and this error popped up after having no issues before watching videos. I did these two steps and all was working again. 1) Clear Browsing Data (make sure you are clearing everything except for passwords and autofill form data). 2) I also went to Advanced Settings > Reset Settings only because it's good to do this from time to time to reset everything in your browser back to default. Option 2 should be optional, but recommended. The reason why option 1 should fix your issue (if you make sure to clear everything but the passwords and autofill form data) is because most of the time the token used on the abc website to confirm your cable provider is corrupted and it needs to re-verify. Instead of doing this by default it just gives you an error, but if you clear the data in the browser it should ask you to verify your provider once again and after doing so the video should play. Hope that helps someone.
I'm using firefox.
error-403-28-6009. must re-authenticate.
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