I have tested sending myself emails on my comcast account from five sources, including online via comcast account. I am not receiving these emails.
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I'm having the same problem. Normally my emails come right to my iPhone, however they're not coming through. I've also tried going to comcast.net (on both Safari and Google Chrome), using the My Account app, and signing into my account on xfinity.com, none of them work. I called technical support, spoke to someone who asked me to clear my cookies and history then try again, after that failed, he created an escalation ticket and said someone would be calling me within 6-12 hours to get more information.
Thanks for the comment, Eric. I called them three times today. First to do just you did, to speak to a next level expert. When that expert called, the lines were instantl disconnected via landline AND cell (my cell is not comcast.) I called to report THAT, and then I was called another time. It happened again. So I called a third time to report their phone line failure AND email failure. It's a mess. Clearing cookies is such an annoying thing to have you do, especially considering that your phone and both safari and google chrome don't work. This is a frustrating common occurence with comcast.
Comments
I'm having the same problem. Normally my emails come right to my iPhone, however they're not coming through. I've also tried going to comcast.net (on both Safari and Google Chrome), using the My Account app, and signing into my account on xfinity.com, none of them work. I called technical support, spoke to someone who asked me to clear my cookies and history then try again, after that failed, he created an escalation ticket and said someone would be calling me within 6-12 hours to get more information.
Thanks for the comment, Eric. I called them three times today. First to do just you did, to speak to a next level expert. When that expert called, the lines were instantl disconnected via landline AND cell (my cell is not comcast.) I called to report THAT, and then I was called another time. It happened again. So I called a third time to report their phone line failure AND email failure. It's a mess. Clearing cookies is such an annoying thing to have you do, especially considering that your phone and both safari and google chrome don't work. This is a frustrating common occurence with comcast.
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