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Can't sign in! email/password wrong???

Sun, 04/06/2014 - 3:08pm - Anonymous
Site: 

It is the correct email and password, but it states it's wrong. I reset it, customer service reset it ,but it still states that its the wrong email/password.

Comments

Marc on

I've been having the same problem all day and I don't know why... I don't know if my computer is the issue, my web browser is the issue, or if it's something else entirely...

Preye on

I have been experiencing same problem. Tried to reset my password, but the system does not even recognize my email

Marc on

Back, I think I got a solution... I finally logged in, but first my email address upon signing in had to be all lower case.

 

I'm not sure if this is a text case-sensitive issue or not, but hopefully this could be of help

Tina on

MARC... OMG! THANK YOU SO MUCH! YOUR SUGGESTION WAS SPOT ON! IT WORKED WHEN I DID MY EMAIL ALL IN LOWER CASE. YOU ARE A GENIUS! THANKS AGAIN! 

Jan on

Yes, I have been trying to sign into my Walmart.com account tonight with no success.  I changed the password 3 times, but I still cannot log in.  I know for sure the email address and password were correct initially. 

anonymous on

i ordered a bike and i had to create an account, i got the email saying everything was processed so i knew the account was made. I checked my order wice and then when i wanted to check it again tonight it said both my password and email was wrong, i tried resetting my password but then it says my email is not registered, will this affect my order or not?

Roger on

I can't log into my account. It tells me the email and password combo is wrong. So I clicked the "forgot password" link and submitted my email address. It told me it had reset my password and sent it to the email address. I haven't received the email. I checked my junk mail, and it's not there, either.

Roger on

About three hours after I requested to reset my password, I finally got an email with a link to reset it. I clicked the link and came to a page to type and confirm a new password. I tried many passwords that fit the criteria, but it wouldn't accept any of them ("Password could not be updated ").

Gerrit on

I tried to login to walmart, realized my go to password was not working for some reason.  Asked for a reset link, got the email and entered a new password and got the error "Password could not be updated".  I tried a new password 4 times, still can't login.  Glad to know I am not the only one. 

Maya on

Same problem for me "password could not be updated" after initially not accepting my original password.

Roger on

After having given up a few months ago, I tried to log in again at walmart.com this morning, and I was successful. I don't know if they fixed just my account, or if they fixed the more general problem.

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