can not check out

Thu, 05/01/2014 - 1:46pm - Anonymous

Over the past 4 months I have had more than 20 attempts to shop online at wal mart only to have the site shut down when trying to check out.

just had another

georgia chacona


Ditto on

It's been since at least January for me, too. They do not care. I have contacted them more than a dozen times. They just tell me to open another account...They are entirely devoid of customer service.

shirley on

I've been trying since Friday morning to check out at I called 800-966-6546 Friday afternoon that's the number they give you for help. He tried several things and said it was a problem with the website and he'd report it. This morning I called again. After waiting over ten minutes the guy I talked to this time said they do maintenance on Sundays and that could be the problem . I told him I'd been trying since Friday morning. He said he'd report it. I ask if he needed my phone number or name ( they always ask for my phone number ). He said no he'd report it. Then he hung up ! I waited all that time for that !?! Oh and LAST MONTH it took six days for me to get an order placed. This crap is really getting old !!!

Ditto on

That is what has been happening with me since January. They simply do not care. It is unfathomable to me that, in this day and age, a company would treat their customers like this. I, personally, think that they feel they are too big to care about people like us because they have such a large customer base who are 'happy'. It is shameful how they treat the very people who have made them as large as they are today. It's all gone to their head and they do not have any heart left.

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