Error message in red is "We are sorry but we were unable to process your order. Please re-edit your labels and try again."
Online help says, "Try another browser!"
Worthless.
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Online help? Did you not try the 'Live Help'? I did and got a representative to respond within 40 seconds earlier today. Here was the response: "I understand you're receiving an error to re-edit your label. I am sorry for this issue. We were informed of this issue this morning, and we are working to correct it as quickly as possible. We do not have a time frame for a fix. We recommend you try back later. If you need to mail your items off today, you can visit your local Post Office for assistance. I truly apologize for the inconvenience."
Yes I did try the 'Live Help'. Actually I described the situation in detail, then clicked submit to get this in my face :(
"No agents are available now to chat. Please try again later. Thank you."
Comments
Online help? Did you not try the 'Live Help'? I did and got a representative to respond within 40 seconds earlier today. Here was the response: "I understand you're receiving an error to re-edit your label. I am sorry for this issue. We were informed of this issue this morning, and we are working to correct it as quickly as possible. We do not have a time frame for a fix. We recommend you try back later. If you need to mail your items off today, you can visit your local Post Office for assistance. I truly apologize for the inconvenience."
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