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Sat, 04/11/2020 - 7:59pm - Anonymous

I haven't been able to log on to sign up for employement benefits and have been trying for 3 days.

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Carla J Greer on

Unemployment:  I spent hours trying to reach someone to get my pin and password changed. I had one 10 years ago, and obviously couldn't remember what they were after a decade.  Well. I finally reached someone and the lady I got filled out the information for me and submitted it.  I was told I could go in on the website the 12th of April and reguest payment. so I did.  I waited until midnight the 12th and requested payment.  It is telling me I have to wait until the 14th.  I decided to look at my payment schedule and summary.  It showed I could do it today, the 12th.  Now Im afraid on the 14th it will kick me out again stating I can not file because its the wrong date,  If that happens, I will have to try to call someone like I did before to get it fixed.  That is terribly disheartening.  I have health issues and expensive medication that I need in order to live.  I need that money so I can buy insurance and keep the prices of my medicine down, otherwise I cant buy it. I took pictures of the two conflicting documents and would like for someone to explain the issue.   

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