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Online and mobile access frequently down

Sat, 07/02/2016 - 7:14pm - Anonymous

Throughout the day all week either the suntrust website or mobile app are frequently unavailable. This occurrence is worse from Friday afternoon through Monday morning. Very unhappy that i have to call the bank to get my balance, see if a payment has cleared, or to make a payment. What is the point of having a bill pay or online service you can rarely use?!

Comments

Susie Q on

Could Suntrust be any worse?  How can a major bank have key functionality like external transfers and person to person payments DOWN on their website for 3 days straight?  The entire executive team should be forced to use their s!*tty piece of crap website like the rest of us.

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