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SunTrust (Now Truist)

Issue Screen Time & Date Comments
Cannot pay mortgage. App locks up when you choose mortgage account to pay Fri, 07/01/2022 - 5:08am
Mobile deposit not working Wed, 06/29/2022 - 5:24pm
On my banking is not working. How my going to pay my bills Mon, 06/27/2022 - 10:23am
Bill pay payments not paid Sun, 06/26/2022 - 10:38am
Login online banking not working Sun, 06/26/2022 - 10:37am
Can't log in Sun, 06/26/2022 - 5:42am
ATMs not working Sat, 06/25/2022 - 5:51pm
Cannot sign on to online banking! Sat, 06/25/2022 - 4:22pm
Cannot sign on to Online Banking Sat, 06/25/2022 - 4:16pm
cannot logon Sat, 06/25/2022 - 3:25pm
Online bill pay not paid Sat, 06/25/2022 - 2:35pm
App not working Thu, 06/23/2022 - 5:53pm
App not working Thu, 06/23/2022 - 5:53pm
App not depositing checks Thu, 06/23/2022 - 4:44pm
Pending transactions disappeared Wed, 06/22/2022 - 3:50am
Direct Deposit not showing up Tue, 06/21/2022 - 8:01am
Mobile Deposit Down Mon, 06/20/2022 - 3:22pm
Online banking unavailable Wed, 06/15/2022 - 9:06pm
Transfer between accounts not working Tue, 06/14/2022 - 6:21pm
Transfer between accounts not working on the website or mobile app Tue, 06/14/2022 - 4:19pm
Billpay not working Tue, 06/14/2022 - 12:08pm
Bill pay not working Tue, 06/14/2022 - 9:25am
No Bill pay Tue, 06/14/2022 - 8:59am
No bill pay Tue, 06/14/2022 - 8:15am
Not able to pay bill online Tue, 06/14/2022 - 6:27am
Online banking log in Mon, 06/13/2022 - 7:00pm
Mobile deposit not working Mon, 06/13/2022 - 2:54pm
Mobile Deposit Not Working Mon, 06/13/2022 - 9:44am
Mobile Deposit not working Mon, 06/13/2022 - 8:08am
Issue with Bill pay Mon, 06/13/2022 - 6:29am
Account unavailable Thu, 06/02/2022 - 8:40pm
Truist mobil app not working Wed, 06/01/2022 - 9:25pm
Online banking Wed, 06/01/2022 - 9:07pm
Service Unavailable Wed, 06/01/2022 - 9:06am
ESP Not Allowing Uploads/Attachments Wed, 06/01/2022 - 8:45am
Card Activation Website & IVR Not Working Wed, 06/01/2022 - 8:43am
Mobile app not showing current transactions Wed, 06/01/2022 - 5:41am
Can not use Zelle, called 4 times to Truist fraud deptt, was on hold for over 30 mins,... Tue, 05/31/2022 - 5:35pm
Mobile deposit app down Fri, 05/27/2022 - 5:13pm
Transfers not working/transfer accounts page empty Thu, 05/26/2022 - 2:13pm
Check Deposits Thu, 05/26/2022 - 1:29pm
Account says unavailable Thu, 05/26/2022 - 9:11am
Can’t login on mobile app Wed, 05/25/2022 - 6:02pm
App and credit card not working Wed, 05/25/2022 - 6:00pm
Down for 3 days Tue, 05/24/2022 - 2:14pm
Can’t Log In Sat, 05/21/2022 - 7:54am
Login Fri, 05/20/2022 - 6:44am
Truist app never works. Going to another bank Tue, 05/17/2022 - 4:03am
Mobile Deposit not working Mon, 05/16/2022 - 10:34am
Website and app both immediately log me out upon logging in Mon, 05/16/2022 - 6:26am

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