| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Mobile app login not available at this time | Thu, 05/12/2022 - 7:36pm | ||
| Online banking | Thu, 05/12/2022 - 7:34pm | ||
| Can’t login and this is getting old!!! | Thu, 05/12/2022 - 1:53pm | ||
| Not showing current details stuck on 5/10 and it is 5/12. | Thu, 05/12/2022 - 3:35am | ||
| cannot access page | Wed, 05/11/2022 - 7:39am | ||
| Online down |
 |
Tue, 05/10/2022 - 11:44am | |
| Login down | Tue, 05/10/2022 - 11:43am | ||
| login | Tue, 05/10/2022 - 9:11am | ||
| Can’t log in | Mon, 05/09/2022 - 3:29pm | ||
| cant access my account on Mobile app | Mon, 05/09/2022 - 8:34am | ||
| Only shows me how to go paperless to my mortgage cannot access accounts |
 |
Mon, 05/09/2022 - 2:45am | |
| error #403 | Sun, 05/08/2022 - 1:14am | ||
| mobile login | Sat, 05/07/2022 - 8:05am | ||
| Immediately logs out | Fri, 05/06/2022 - 8:27pm | ||
| can't login--service unavailable | Fri, 05/06/2022 - 7:33am | ||
| Logs me out immediately after I log in | Wed, 05/04/2022 - 8:07pm | ||
| can't make mobile deposit | Wed, 05/04/2022 - 4:59am | ||
| Logs you out when you log in | Tue, 05/03/2022 - 5:20pm | ||
| Mobile deposit not working/app crashing | Tue, 05/03/2022 - 7:53am | ||
| Frozen since yesterday | Sun, 05/01/2022 - 8:55am | ||
| Log in goes nowhere | Sat, 04/30/2022 - 2:38pm | ||
| Wire Transfer Error | Thu, 04/28/2022 - 9:35pm | ||
| Cannot access account | Wed, 04/27/2022 - 7:07pm | ||
| Can not access account |
 |
Wed, 04/27/2022 - 6:12pm | |
| Cannot access account | Wed, 04/27/2022 - 12:04am | ||
| Never had this many problems with app when it was suntrust | Tue, 04/26/2022 - 6:07pm | ||
| Cannot make a mobile deposit | Tue, 04/26/2022 - 6:05pm | ||
| online banking not working/not available | Tue, 04/26/2022 - 3:32pm | ||
| Can’t order checks and chat box not working | Mon, 04/25/2022 - 1:59am | ||
| Says something went wrong | Sun, 04/24/2022 - 9:15pm | ||
| cant transfer money | Sun, 04/24/2022 - 12:10am | ||
| Not working | Sat, 04/23/2022 - 9:59pm | ||
| App and Website not working | Sat, 04/23/2022 - 1:26pm | ||
| Logs out immediately | Thu, 04/21/2022 - 8:57am | ||
| Zelle is down | Wed, 04/20/2022 - 7:18pm | ||
| Instantly Logged out | Mon, 04/18/2022 - 10:23am | ||
| Mobile Deposit not working | Sun, 04/17/2022 - 7:54pm | ||
| Mortgage payments | Sat, 04/16/2022 - 10:54am | ||
| Keeps logging you out as soon as you log in. | Sat, 04/16/2022 - 5:00am | ||
| Zelle not working | Sat, 04/16/2022 - 4:26am | ||
| Zelle service not available | Thu, 04/14/2022 - 1:24pm | ||
| Soft Token | Wed, 04/13/2022 - 10:58am | ||
| Site is down | Tue, 04/12/2022 - 6:10pm | ||
| Site down for days | Sat, 04/09/2022 - 6:46am | ||
| Can't get to server that handles rewards redemtions | Fri, 04/08/2022 - 5:12am | ||
| Site Navigation | Wed, 04/06/2022 - 11:24pm | ||
| can't log in immediately logs out | Wed, 04/06/2022 - 2:31pm | ||
| Mobile banking is always down. Terrible bank. | Wed, 04/06/2022 - 1:54pm | ||
| ERROR MSSG ON DOMESTIC WIRE TRANSF | Tue, 04/05/2022 - 9:31pm | ||
| Immediately Logs you out due to inactivity | Tue, 04/05/2022 - 6:08am |
