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SunTrust (Now Truist)

Issue Screen Time & Date Comments
immediately after login says they've logged me out dure to 10 minutes of inactivity Mon, 04/04/2022 - 3:35pm
cant' log into account with app. Mon, 04/04/2022 - 2:41pm
Can’t long in Mon, 04/04/2022 - 11:32am
Can't log in, can't change password Mon, 04/04/2022 - 9:49am
Trying to logon Sun, 04/03/2022 - 1:41pm
App Also Shot - Accounts Tab Doesn't Work Sun, 04/03/2022 - 10:11am
Site Down - Logs Out As Soon As You Log In Sun, 04/03/2022 - 10:08am
website freezes up after logging in Sun, 04/03/2022 - 4:03am
website keeps freezing up Sun, 04/03/2022 - 4:00am
mobile deposit not working Sat, 04/02/2022 - 5:21pm
App is horrible Sat, 04/02/2022 - 3:29pm
App is horrible Sat, 04/02/2022 - 3:28pm
account page not loading Sat, 04/02/2022 - 1:44pm
Bill pay not loading Fri, 04/01/2022 - 6:47pm
Acct. locked/says invalid login info Fri, 04/01/2022 - 1:37pm
Bill pay not loading Fri, 04/01/2022 - 1:22pm
Sign out immediately after logging in Thu, 03/31/2022 - 6:00pm
App hasn’t loaded since 6am
Thu, 03/31/2022 - 3:35pm
Truist mobile app not loading Thu, 03/31/2022 - 2:41pm
Mobile app freezes Thu, 03/31/2022 - 1:28pm
Truist Mobile App Freezes after update Thu, 03/31/2022 - 12:13pm
Truis Mobile App Freezes after update Thu, 03/31/2022 - 12:11pm
Frozen after Face ID or sign in Thu, 03/31/2022 - 9:46am
Truist app freezes after Face-ID Thu, 03/31/2022 - 8:04am
Freezing after I log on Thu, 03/31/2022 - 7:33am
Frozen Thu, 03/31/2022 - 6:36am
App frozen Thu, 03/31/2022 - 6:21am
Freezes Thu, 03/31/2022 - 6:08am
Freezes after I sign in Thu, 03/31/2022 - 6:06am
Page freezes after login Thu, 03/31/2022 - 5:18am
App not working freezes after sign in Thu, 03/31/2022 - 3:54am
App doesn’t work Wed, 03/30/2022 - 5:05pm
App freezing Wed, 03/30/2022 - 4:16pm
Frozen App Wed, 03/30/2022 - 1:49pm
App down Wed, 03/30/2022 - 1:17pm
App not working - frozen Wed, 03/30/2022 - 11:36am
Frozen app Wed, 03/30/2022 - 11:34am
App not working Wed, 03/30/2022 - 8:11am
App not working Wed, 03/30/2022 - 5:25am
Account locked
Tue, 03/29/2022 - 6:02pm
Cannot login website or app. Invalid user id Tue, 03/29/2022 - 3:54pm
Can not use card Tue, 03/29/2022 - 7:40am
Can’t log into accounts on app or website Tue, 03/29/2022 - 6:06am
Will not load page after login Mon, 03/28/2022 - 8:14pm
Transfers between accounts is unavailable Mon, 03/28/2022 - 10:26am
App Prompts read and Agree To Terms and Conditions Sat, 03/26/2022 - 3:54pm
No prompt for Mobile deposit FOUND! Sat, 03/26/2022 - 9:33am
No prompt to deposit a check. Can not deposit check Mobile banking Sat, 03/26/2022 - 8:52am
online banking will not accept info Fri, 03/25/2022 - 8:54am
It shows Truist is unavailable and Says the certficate has expired.
Fri, 03/25/2022 - 8:27am

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