| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Instantly Logged out | Mon, 04/18/2022 - 10:23am | ||
| Mobile Deposit not working | Sun, 04/17/2022 - 7:54pm | ||
| Mortgage payments | Sat, 04/16/2022 - 10:54am | ||
| Keeps logging you out as soon as you log in. | Sat, 04/16/2022 - 5:00am | ||
| Zelle not working | Sat, 04/16/2022 - 4:26am | ||
| Zelle service not available | Thu, 04/14/2022 - 1:24pm | ||
| Soft Token | Wed, 04/13/2022 - 10:58am | ||
| Site is down | Tue, 04/12/2022 - 6:10pm | ||
| Site down for days | Sat, 04/09/2022 - 6:46am | ||
| Can't get to server that handles rewards redemtions | Fri, 04/08/2022 - 5:12am | ||
| Site Navigation | Wed, 04/06/2022 - 11:24pm | ||
| can't log in immediately logs out | Wed, 04/06/2022 - 2:31pm | ||
| Mobile banking is always down. Terrible bank. | Wed, 04/06/2022 - 1:54pm | ||
| ERROR MSSG ON DOMESTIC WIRE TRANSF | Tue, 04/05/2022 - 9:31pm | ||
| Immediately Logs you out due to inactivity | Tue, 04/05/2022 - 6:08am | ||
| immediately after login says they've logged me out dure to 10 minutes of inactivity | Mon, 04/04/2022 - 3:35pm | ||
| cant' log into account with app. | Mon, 04/04/2022 - 2:41pm | ||
| Can’t long in | Mon, 04/04/2022 - 11:32am | ||
| Can't log in, can't change password | Mon, 04/04/2022 - 9:49am | ||
| Trying to logon | Sun, 04/03/2022 - 1:41pm | ||
| App Also Shot - Accounts Tab Doesn't Work | Sun, 04/03/2022 - 10:11am | ||
| Site Down - Logs Out As Soon As You Log In | Sun, 04/03/2022 - 10:08am | ||
| website freezes up after logging in | Sun, 04/03/2022 - 4:03am | ||
| website keeps freezing up | Sun, 04/03/2022 - 4:00am | ||
| mobile deposit not working | Sat, 04/02/2022 - 5:21pm | ||
| App is horrible | Sat, 04/02/2022 - 3:29pm | ||
| App is horrible | Sat, 04/02/2022 - 3:28pm | ||
| account page not loading | Sat, 04/02/2022 - 1:44pm | ||
| Bill pay not loading | Fri, 04/01/2022 - 6:47pm | ||
| Acct. locked/says invalid login info | Fri, 04/01/2022 - 1:37pm | ||
| Bill pay not loading | Fri, 04/01/2022 - 1:22pm | ||
| Sign out immediately after logging in | Thu, 03/31/2022 - 6:00pm | ||
| App hasn’t loaded since 6am |
 |
Thu, 03/31/2022 - 3:35pm | |
| Truist mobile app not loading | Thu, 03/31/2022 - 2:41pm | ||
| Mobile app freezes | Thu, 03/31/2022 - 1:28pm | ||
| Truist Mobile App Freezes after update | Thu, 03/31/2022 - 12:13pm | ||
| Truis Mobile App Freezes after update | Thu, 03/31/2022 - 12:11pm | ||
| Frozen after Face ID or sign in | Thu, 03/31/2022 - 9:46am | ||
| Truist app freezes after Face-ID | Thu, 03/31/2022 - 8:04am | ||
| Freezing after I log on | Thu, 03/31/2022 - 7:33am | ||
| Frozen | Thu, 03/31/2022 - 6:36am | ||
| App frozen | Thu, 03/31/2022 - 6:21am | ||
| Freezes | Thu, 03/31/2022 - 6:08am | ||
| Freezes after I sign in | Thu, 03/31/2022 - 6:06am | ||
| Page freezes after login | Thu, 03/31/2022 - 5:18am | ||
| App not working freezes after sign in | Thu, 03/31/2022 - 3:54am | ||
| App doesn’t work | Wed, 03/30/2022 - 5:05pm | ||
| App freezing | Wed, 03/30/2022 - 4:16pm | ||
| Frozen App | Wed, 03/30/2022 - 1:49pm | ||
| App down | Wed, 03/30/2022 - 1:17pm |
