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Issue Screen Time & Date Comments
can't log in, can't use face ID, can't recover passwords/use OTCs/etc Sun, 04/24/2022 - 7:06pm
Face I D not working Sun, 04/24/2022 - 10:05am
Unable to access my account Sun, 04/24/2022 - 10:03am
Can’t get on my banking accout Sat, 04/23/2022 - 5:37pm
Login complete but site not loading Sat, 04/23/2022 - 4:29pm
I can sign on but the site does not come up, spinning key! Sat, 04/23/2022 - 1:05pm
Can’t sign on Sat, 04/23/2022 - 10:29am
System error Sat, 04/23/2022 - 6:18am
Not allowing to log in Fri, 04/22/2022 - 3:11am
Face ID not working Fri, 04/22/2022 - 12:43am
Can’t get on to app or online Thu, 04/21/2022 - 8:13pm
Can’t get onto to site - logo just keeps spinning after user name and password entered Thu, 04/21/2022 - 5:21pm
Face ID does not work even though I followed instructions on screenshot
Thu, 04/21/2022 - 4:44pm
Can’t log in, need to pay bills!! Thu, 04/21/2022 - 12:10pm
Not working Thu, 04/21/2022 - 11:05am
Can't log in even after resetting password Thu, 04/21/2022 - 10:03am
Can't deposit checks online Thu, 04/21/2022 - 9:58am
Can’t log in Wed, 04/20/2022 - 5:14pm
Won't open Wed, 04/20/2022 - 1:56pm
Update back activity. Wed, 04/20/2022 - 12:06pm
I'm finally able to get on the app! Had to rest the password and reset up face ID... Wed, 04/20/2022 - 7:32am
App and Website down Wed, 04/20/2022 - 7:04am
App not working Wed, 04/20/2022 - 3:36am
Still down Tue, 04/19/2022 - 8:21pm
It works now! If you know your user name & password it will work:) I finally... Tue, 04/19/2022 - 6:34pm
This is BS! Tue, 04/19/2022 - 4:07pm
App down - fix here Tue, 04/19/2022 - 1:11pm
Still broke Tue, 04/19/2022 - 11:36am
Online App Still Down Almost A Week Now! Tue, 04/19/2022 - 8:54am
cant log in Tue, 04/19/2022 - 6:19am
Still unable to access account Tue, 04/19/2022 - 5:58am
Can’t log onto app Tue, 04/19/2022 - 5:53am
Can’t access accounts Mon, 04/18/2022 - 6:58pm
Same error for days now Mon, 04/18/2022 - 6:52pm
online banking error message Mon, 04/18/2022 - 5:18pm
Can’t access bank account information via website or app Mon, 04/18/2022 - 3:00pm
cant log in to my account Mon, 04/18/2022 - 2:23pm
Can’t log into online banking Mon, 04/18/2022 - 1:12pm
This isn’t just an iPhone issue - same thing on my laptop is happening. Mon, 04/18/2022 - 12:19pm
Still unable to access online banking Mon, 04/18/2022 - 11:29am
This isn’t an iPhone issue- same thing on my laptop is happening Mon, 04/18/2022 - 8:51am
Guys this is an issue with iPhones, access your account via laptop/PC if you can! Mon, 04/18/2022 - 8:40am
cant log in to online banking Mon, 04/18/2022 - 8:29am
We need answers or at least assurance that our money is safe Mon, 04/18/2022 - 7:45am
I think Key has got hacked at this point - Is our money safe?!?!? Mon, 04/18/2022 - 7:42am
Unable to sign in for a week Mon, 04/18/2022 - 7:20am
Unable to sign in Mon, 04/18/2022 - 7:03am
Down for days with zero updates! Mon, 04/18/2022 - 7:03am
Can’t log in x4 days now Mon, 04/18/2022 - 6:58am
How about providing us with an update? We are customers and this is a disservice. Mon, 04/18/2022 - 6:37am

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