| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| App and site unavailable | Fri, 03/24/2023 - 7:07pm | ||
| App unavailable | Fri, 03/24/2023 - 7:05pm | ||
| Can't login | Wed, 03/22/2023 - 9:40am | ||
| Unable to login | Mon, 03/20/2023 - 10:15am | ||
| System down | Tue, 03/14/2023 - 5:26pm | ||
| Cant login | Tue, 03/14/2023 - 1:34pm | ||
| Card management broken | Tue, 03/14/2023 - 10:29am | ||
| Can’t log in | Mon, 03/13/2023 - 9:54pm | ||
| Loggin in error | Mon, 03/13/2023 - 2:05pm | ||
| Can not sign in | Fri, 03/10/2023 - 7:01am | ||
| Can’t Use Text Code | Thu, 03/09/2023 - 3:38pm | ||
| Can’t transfer money or use my card at the store. | Mon, 03/06/2023 - 5:22pm | ||
| Cannot transfer from one acct to another | Mon, 03/06/2023 - 6:17am | ||
| It's not working properly. | Sun, 03/05/2023 - 8:34am | ||
| App not working | Sun, 03/05/2023 - 5:34am | ||
| App unavailable | Sun, 03/05/2023 - 12:52am | ||
| Mobile banking | Sat, 03/04/2023 - 10:27pm | ||
| Second straight day the App is "currently not available" | Sat, 03/04/2023 - 10:15pm | ||
| Key online banking system has failed | Fri, 03/03/2023 - 7:06am | ||
| The app won't open after I put in password | Fri, 03/03/2023 - 6:41am | ||
| Ap not working | Thu, 03/02/2023 - 10:38am | ||
| App not working. System error message | Mon, 02/27/2023 - 7:47am | ||
| 1800 number not working | Mon, 02/27/2023 - 6:09am | ||
| Zelle not working | Fri, 02/24/2023 - 6:44pm | ||
| Mobile app not accessible | Fri, 02/24/2023 - 9:15am | ||
| System error | Fri, 02/24/2023 - 3:33am | ||
| System error | Wed, 02/22/2023 - 8:43pm | ||
| Customer Service Call Toll Free 430-702-2177 | Tue, 02/21/2023 - 10:40am | ||
| system error | Tue, 02/21/2023 - 10:22am | ||
| Sign in | Sat, 02/18/2023 - 9:38pm | ||
| System error with sign in |
 |
Sat, 02/18/2023 - 9:21pm | |
| On line banking app not working | Thu, 02/16/2023 - 5:18am | ||
| Frozen | Sat, 02/11/2023 - 8:05am | ||
| App Not functioning | Sat, 02/11/2023 - 6:08am | ||
| I can’t deposit check online | Fri, 02/10/2023 - 11:50am | ||
| Direct deposit | Fri, 02/10/2023 - 1:59am | ||
| Can’t log in | Fri, 02/10/2023 - 12:17am | ||
| The whole bank is trash | Fri, 02/10/2023 - 12:01am | ||
| Key bank mobile app and online banking is down | Thu, 02/09/2023 - 11:46pm | ||
| System down | Thu, 02/09/2023 - 11:31pm | ||
| Mobile Banking Unavailable | Thu, 02/09/2023 - 11:24pm | ||
| System down | Thu, 02/09/2023 - 11:21pm | ||
| Keybank down | Thu, 02/09/2023 - 11:11pm | ||
| System error | Thu, 02/09/2023 - 10:47pm | ||
| System Error | Thu, 02/09/2023 - 10:40pm | ||
| System error message on log in |
 |
Thu, 02/09/2023 - 10:27pm | |
| System Error | Thu, 02/09/2023 - 10:10pm | ||
| System Error | Thu, 02/09/2023 - 10:08pm | ||
| System error |
 |
Thu, 02/09/2023 - 10:04pm | |
| Can't login to online banking | Thu, 02/09/2023 - 9:58pm |
