| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Says system error been 4 days now | Wed, 10/20/2021 - 8:27am | ||
| Can't log in | Wed, 10/20/2021 - 1:35am | ||
| Login Failure | Tue, 10/19/2021 - 4:19pm | ||
| Cannot access key2benefits account | Tue, 10/19/2021 - 11:57am | ||
| Cash management down | Tue, 10/19/2021 - 6:08am | ||
| App down | Mon, 10/18/2021 - 4:36pm | ||
| Not able to log in. | Mon, 10/18/2021 - 1:47pm | ||
| KeyBank App not connecting | Mon, 10/18/2021 - 11:30am | ||
| App not working | Mon, 10/18/2021 - 11:21am | ||
| Online Banking not working | Mon, 10/18/2021 - 7:32am | ||
| Not working | Mon, 10/18/2021 - 2:47am | ||
| Mobile app problems | Sun, 10/17/2021 - 3:15pm | ||
| KeyBank app down | Fri, 10/15/2021 - 10:17pm | ||
| App down | Tue, 10/12/2021 - 5:44pm | ||
| App down | Tue, 10/12/2021 - 3:51pm | ||
| Mobile or online site will not load | Mon, 10/11/2021 - 4:34pm | ||
| secure login broken | Mon, 10/11/2021 - 12:01pm | ||
| App is locked | Sun, 10/10/2021 - 9:03am | ||
| Can't use card | Sun, 10/10/2021 - 1:18am | ||
| Can’t use card | Sat, 10/09/2021 - 9:44am | ||
| Neither app nor website will launch when trying to login | Fri, 10/08/2021 - 10:53pm | ||
| Can't use card | Fri, 10/08/2021 - 10:38pm | ||
| App Won’t Open | Fri, 10/08/2021 - 10:32pm | ||
| Banking Unavailable |
 |
Fri, 10/08/2021 - 7:58pm | |
| Online and App both give System Down | Fri, 10/08/2021 - 7:31pm | ||
| Not opening | Fri, 10/08/2021 - 7:08pm | ||
| not loading | Thu, 10/07/2021 - 10:08pm | ||
| still can't log in | Wed, 10/06/2021 - 5:15am | ||
| Can log in but get error trying to transfer funds | Tue, 10/05/2021 - 7:07pm | ||
| Still down | Tue, 10/05/2021 - 7:43am | ||
| Says system error | Tue, 10/05/2021 - 7:10am | ||
| Can't log in for days now. | Tue, 10/05/2021 - 12:59am | ||
| Can’t connect. Keeps spinning |
 |
Mon, 10/04/2021 - 1:49pm | |
| Can't make transfers | Mon, 10/04/2021 - 10:36am | ||
| Won’t allow fund transfer | Mon, 10/04/2021 - 10:30am | ||
| it's been a week with the loging issue | Mon, 10/04/2021 - 10:15am | ||
| No account info | Mon, 10/04/2021 - 4:01am | ||
| Cannot complete app deposit | Sun, 10/03/2021 - 8:07pm | ||
| System error | Sun, 10/03/2021 - 6:12pm | ||
| When you log in they state system error. Been this way for a week | Sun, 10/03/2021 - 5:45pm | ||
| App still isn’t working | Sun, 10/03/2021 - 11:04am | ||
| says password is incorrect | Sat, 10/02/2021 - 2:52pm | ||
| Says password incorrect | Fri, 10/01/2021 - 7:23pm | ||
| Can't login | Fri, 10/01/2021 - 4:34pm | ||
| Is this login issue occurring only for Illinois people, or nationwide? | Fri, 10/01/2021 - 1:11pm | ||
| Log in error on app for three weeks now… | Fri, 10/01/2021 - 8:20am | ||
| Cannot get access to key bank app | Fri, 10/01/2021 - 8:00am | ||
| Still can't log in... it's been 6 days now... | Fri, 10/01/2021 - 3:36am | ||
| Can't log in for days now. | Fri, 10/01/2021 - 2:47am | ||
| can't log in | Thu, 09/30/2021 - 8:47pm |
