Site: KeyBankI'm just trying to get into my account and every time it accepts the facial ID the whole app crashes Add new comment Comments The same problem is happening for me ! Have you had any luck yet ? reply I can't get the mobile banking app to stay open. It crashes every time I try open it. reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted n2Aj52 Enter the code above * Enter the code without spaces.