I'm a long time customer... 2/4/22 around 12:03am, Baldwin road location atm will count all the money, allow me to 'submit' but then says 'take your money'. After it spits all my money back at me it says cannot complete transaction, please contact your financial institution. WTH does that mean? Ever since this merger there's nothing but 'glitches'. This scares me because if you think about it.. since when does a business merger affect IT/online transactions for ANY TYPE of business? Or did their IT ppl quit or all get COVID at the same time? Or did they fire everyone & hire all new, fresh-outta-college IT ppl? The glitches keep piling up and that makes me uneasy because they ultimately have control of your money. I don't like it. I think I'm looking for a new bank.
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The exact same thing happened to me about an hour ago in st.cloud Minnesota... And then I get home trying to figure out what's going on and I have weird transactions on my account that make absolutely no sense and there's no information besides it saying "miscellaneous"... I really miss TCF and I'm currently looking for a new bank as well. I hate not knowing what's going on with my money
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