| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Didn't recieve zelle payment | Mon, 10/25/2021 - 3:58pm | ||
| Declining when funds available and not letting us ATM | Mon, 10/25/2021 - 1:35pm | ||
| Not accepting zelle number or other deposit |
 |
Sat, 10/23/2021 - 11:04am | |
| Not updating deposits | Sat, 10/23/2021 - 2:27am | ||
| Not showing my cash deposit at ATM | Fri, 10/22/2021 - 4:54pm | ||
| Can't Login | Fri, 10/22/2021 - 2:44pm | ||
| Customer service Number won’t work | Fri, 10/22/2021 - 12:48pm | ||
| App down | Wed, 10/20/2021 - 3:35pm | ||
| Declining card when funds available | Wed, 10/20/2021 - 11:27am | ||
| Funds not updating | Tue, 10/19/2021 - 1:14pm | ||
| Funds aren’t updating | Mon, 10/18/2021 - 7:04pm | ||
| App and online url is down | Mon, 10/18/2021 - 8:41am | ||
| Unsufficient funds | Sun, 10/17/2021 - 6:54pm | ||
| Haven’t been able to log in for days | Sat, 10/16/2021 - 8:41am | ||
| No customer service | Sat, 10/16/2021 - 8:32am | ||
| Cub food location not open | Sat, 10/16/2021 - 8:27am | ||
| Can't deposit checks at atm | Sat, 10/16/2021 - 8:25am | ||
| Can't log in | Sat, 10/16/2021 - 8:24am | ||
| Can't log in | Fri, 10/15/2021 - 8:26pm | ||
| Mobile app rejecting password | Fri, 10/15/2021 - 4:16pm | ||
| Direct Deposit not available | Fri, 10/15/2021 - 10:04am | ||
| Can’t Log in | Fri, 10/15/2021 - 8:25am | ||
| App is not working | Thu, 10/14/2021 - 4:33pm | ||
| unable to view online statement | Thu, 10/14/2021 - 12:29pm | ||
| Mobile app won't load | Thu, 10/14/2021 - 11:37am | ||
| Updated all credit cards | Thu, 10/14/2021 - 11:29am | ||
| Can’t log in error message | Thu, 10/14/2021 - 9:42am | ||
| Declining all purchases | Thu, 10/14/2021 - 9:13am | ||
| cannot access anything online or mobile app | Thu, 10/14/2021 - 9:02am | ||
| Cant access online account | Thu, 10/14/2021 - 8:29am | ||
| Won’t allow me to activate new debit card | Wed, 10/13/2021 - 1:23pm | ||
| website unresponsive still | Wed, 10/13/2021 - 1:15pm | ||
| Can't log in can't re-enroll | Wed, 10/13/2021 - 9:20am | ||
| Transfers | Wed, 10/13/2021 - 8:44am | ||
| Error on screen and won’t let me in |
 |
Wed, 10/13/2021 - 8:16am | |
| Website and mobile app down all day so far.. | Tue, 10/12/2021 - 3:32pm | ||
| can’t login in | Tue, 10/12/2021 - 3:15pm | ||
| Deposit not showing | Tue, 10/12/2021 - 7:38am | ||
| Can't get passed the login screen in app | Thu, 10/07/2021 - 11:33am | ||
| Cannot log into app or online | Wed, 10/06/2021 - 6:22pm | ||
| Mobile App Login | Tue, 10/05/2021 - 7:25am | ||
| Can't log in | Mon, 10/04/2021 - 9:07pm | ||
| Can’t login | Sat, 10/02/2021 - 4:23am | ||
| App won’t login | Fri, 10/01/2021 - 8:06am | ||
| App or Quick balance will not load or open | Sat, 09/25/2021 - 5:15pm | ||
| Can’t log in |
 |
Sat, 09/25/2021 - 1:57pm | |
| Can’t log into app | Sat, 09/25/2021 - 10:48am | ||
| Cannot login or reset password | Thu, 09/23/2021 - 12:46pm | ||
| Login issue | Tue, 09/21/2021 - 6:18pm | ||
| Can’t login | Tue, 09/14/2021 - 6:38pm |
