| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Can’t log in | Wed, 04/15/2020 - 5:34am | ||
| Can't login | Wed, 04/15/2020 - 5:33am | ||
| Cant login | Wed, 04/15/2020 - 5:29am | ||
| Can’t logon | Wed, 04/15/2020 - 5:27am | ||
| Can not logon to site | Wed, 04/15/2020 - 5:25am | ||
| cant connect | Wed, 04/15/2020 - 5:25am | ||
| Can't get it | Wed, 04/15/2020 - 5:25am | ||
| Can't Login to site or mobile app | Wed, 04/15/2020 - 5:23am | ||
| Can not log in site or app. | Wed, 04/15/2020 - 5:22am | ||
| Can't log in app or online | Wed, 04/15/2020 - 5:19am | ||
| Not showing account | Wed, 04/15/2020 - 5:18am | ||
| Can't log in to app | Wed, 04/15/2020 - 5:14am | ||
| Cannot log in. Outage? Maintenance? | Wed, 04/15/2020 - 5:12am | ||
| Broken Again | Wed, 04/15/2020 - 5:06am | ||
| Cant log in to app | Tue, 04/14/2020 - 9:26pm | ||
| Can't see my accounts | Mon, 04/13/2020 - 2:01am | ||
| I can’t login to my account | Sun, 04/12/2020 - 11:35am | ||
| 5/3 online does NOT recognize my User ID | Sat, 04/11/2020 - 4:41am | ||
| Account hasn't updated all week | Fri, 04/10/2020 - 2:53am | ||
| Can’t login into my account | Fri, 04/10/2020 - 2:20am | ||
| Doesn’t recognize my username | Thu, 04/09/2020 - 7:00pm | ||
| Can't logon | Thu, 04/09/2020 - 1:32am | ||
| Can't login | Thu, 04/09/2020 - 12:53am | ||
| Won’t let me log on to account | Tue, 04/07/2020 - 9:35am | ||
| Can't log in to mobile app | Tue, 04/07/2020 - 6:56am | ||
| Told a payment failed. Log in fails. | Mon, 04/06/2020 - 1:47pm | ||
| Login failed | Mon, 04/06/2020 - 1:16am | ||
| Can't login | Mon, 04/06/2020 - 12:44am | ||
| can't login | Mon, 04/06/2020 - 12:40am | ||
| Can't log in | Mon, 04/06/2020 - 12:37am | ||
| Won't let me reset my password | Sat, 04/04/2020 - 3:12pm | ||
| Technical difficulties | Sat, 04/04/2020 - 8:30am | ||
| Update | Fri, 04/03/2020 - 4:28pm | ||
| Cannot get online | Wed, 04/01/2020 - 12:40pm | ||
| No list of payees showing | Wed, 04/01/2020 - 10:18am | ||
| Payees missing | Wed, 04/01/2020 - 9:49am | ||
| Payees missing and customer service by phone lacking | Wed, 04/01/2020 - 9:37am | ||
| Bill pay not working | Wed, 04/01/2020 - 7:52am | ||
| No list of my payees showing up | Wed, 04/01/2020 - 7:50am | ||
| Payees missing from on line banking | Wed, 04/01/2020 - 7:39am | ||
| Phones lines for customer service not working for! | Mon, 03/30/2020 - 11:08am | ||
| I cannot log into my fifth third app | Mon, 03/30/2020 - 1:12am | ||
| Big Inconvenience | Mon, 03/30/2020 - 12:38am | ||
| log in | Sun, 03/29/2020 - 2:45pm | ||
| Can't log in | Sun, 03/29/2020 - 9:38am | ||
| Mobile app not working and call to speak to customer service disconnected during wait | Sun, 03/29/2020 - 8:07am | ||
| can't get into my account | Fri, 03/27/2020 - 1:46pm | ||
| Login/Network error | Thu, 03/26/2020 - 6:57pm | ||
| Can't log in | Thu, 03/26/2020 - 5:54pm | ||
| logging in | Thu, 03/26/2020 - 9:35am |
