I'm still having trouble logging into my account. When I log in the screen is blank. This has been going on for 4 days. When might the site be restored?
Talked to 4th person at 5/3 today. Advised that they have not been given a projected resolution yet. They thought the 'fix' was implemented over the weekend but clearly, that didn't happen. I was asked if I was using Google Chrome as a browser - told them 'no,' that I was using FireFox. It was suggested that I try Internet Explorer --- it worked! And has worked 3 more times throughout the day. However, when you go through the steps to verify your device, the data is not being stored. But At LEAST, you can get online.
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I'm still having trouble logging into my account. When I log in the screen is blank. This has been going on for 4 days. When might the site be restored?
Talked to 4th person at 5/3 today. Advised that they have not been given a projected resolution yet. They thought the 'fix' was implemented over the weekend but clearly, that didn't happen. I was asked if I was using Google Chrome as a browser - told them 'no,' that I was using FireFox. It was suggested that I try Internet Explorer --- it worked! And has worked 3 more times throughout the day. However, when you go through the steps to verify your device, the data is not being stored. But At LEAST, you can get online.
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