Talked to 4th person at 5/3 today. Advised that they have not been given a projected resolution yet. They thought the 'fix' was implemented over the weekend but clearly, that didn't happen. I was asked if I was using Google Chrome as a browser - told them 'no,' that I was using FireFox. It was suggested that I try Internet Explorer --- it worked! And has worked 3 more times throughout the day. However, when you go through the steps to verify your device, the data is not being stored. But At LEAST, you can get online.
Talked to 4th person at 5/3 today. Advised that they have not been given a projected resolution yet. They thought the 'fix' was implemented over the weekend but clearly, that didn't happen. I was asked if I was using Google Chrome as a browser - told them 'no,' that I was using FireFox. It was suggested that I try Internet Explorer --- it worked! And has worked 3 more times throughout the day. However, when you go through the steps to verify your device, the data is not being stored. But At LEAST, you can get online.