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Unable to login

Thu, 08/19/2021 - 10:21am - Anonymous

My password hasn't canged in years. All of the sudden it wouldn't let me log in. I tried to reset my password and the temporary password won't work. I have contacted support and they told me to wait 5 business days and try again. I tried again, still didn't work. Called again today, they told me to wait 5 days AGAIN. They said I was not locked out of my account or anything and blamed it on a "user error" when it is 100% their website. I have been through this process 6 times now. Haven't been able to access my EZCARDINFO account in months.