Can't view statements or contact customer service thru website

Second time in a week that I can't see any statements/history can only view limited recent transactions.  Tried to contact customer service thru website and received the following error message:

Temporary Delay

  Feature temporarily unavailable.    We're sorry, but this feature is temporarily unavailable. Please try again later. If you continue to see this message, please call 1-800-374-9700 (TTY:800-788-0002) for further assistance. We apologize for any inconvenience and thank you for your patience.