| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Can't login | Mon, 11/25/2019 - 12:56pm | ||
| It's down. Simple. | Fri, 11/22/2019 - 7:25am | ||
| cant make online payment | Mon, 11/18/2019 - 6:00pm | ||
| can't log in |
 |
Sun, 10/20/2019 - 9:56pm | |
| Temporary Delay | Fri, 10/11/2019 - 5:06pm | ||
| Can’t login to app |
 |
Tue, 10/01/2019 - 9:12pm | |
| Retried several times - get server error messages | Tue, 09/24/2019 - 6:19pm | ||
| unable to access website and login | Sun, 09/22/2019 - 9:44am | ||
| unavailable to logon | Mon, 08/19/2019 - 7:02am | ||
| Can't log in to thank you points | Sun, 08/18/2019 - 11:05am | ||
| thank you rewards not working | Wed, 08/07/2019 - 5:53pm | ||
| Unable to login | Tue, 07/30/2019 - 4:51pm | ||
| Cannot log into site | Sun, 07/28/2019 - 5:40am | ||
| Citicards website is down | Sun, 07/14/2019 - 2:46pm | ||
| Not working | Sat, 07/06/2019 - 12:55pm | ||
| website down | Sat, 07/06/2019 - 10:13am | ||
| unable to log in | Wed, 06/26/2019 - 8:48am | ||
| unable to access website or mobile app | Tue, 06/04/2019 - 11:32am | ||
| unable to process "try again later" message | Sat, 06/01/2019 - 2:49pm | ||
| unable to log in | Fri, 05/31/2019 - 7:54am | ||
| Unable to log in. | Wed, 05/29/2019 - 11:51pm | ||
| Can't login | Wed, 05/15/2019 - 11:34am | ||
| Can't log on to pay bill or reset password | Thu, 05/09/2019 - 9:05am | ||
| can't login to pay sears bill | Mon, 05/06/2019 - 11:10am | ||
| After logging in site goes to white screen. | Sun, 05/05/2019 - 7:15am | ||
| Secure customer site returns to signoff with "working on issues" message | Thu, 05/02/2019 - 12:39pm | ||
| Phone | Sun, 04/28/2019 - 6:40pm | ||
| unable to login | Tue, 04/23/2019 - 8:25pm | ||
| logon | Fri, 04/19/2019 - 8:42am | ||
| can not log in | Tue, 04/16/2019 - 10:42am | ||
| cannot access account | Tue, 04/16/2019 - 10:17am | ||
| cannot login | Mon, 04/15/2019 - 3:57pm | ||
| Cannot View Account Detail or Pay Bill | Mon, 04/15/2019 - 9:46am | ||
| Cannot log in | Mon, 04/15/2019 - 9:17am | ||
| Unable to login to Citibank with Safari | Fri, 04/12/2019 - 9:45am | ||
| Cannot log in to review statement or current charges | Fri, 04/12/2019 - 8:43am | ||
| cannot access accounts | Fri, 04/12/2019 - 8:19am | ||
| CANNOT MAKE MOBILE DEPOSITS | Thu, 04/11/2019 - 3:10pm | ||
| Can't access my accounts | Mon, 04/01/2019 - 12:19pm | ||
| Can’t get into my account | Sat, 03/30/2019 - 7:13pm | ||
| login for citicard | Sun, 03/17/2019 - 8:06am | ||
| Unable to log in | Fri, 03/08/2019 - 9:10am | ||
| Citi Mobile App down | Fri, 03/08/2019 - 5:41am | ||
| Unable to log in | Tue, 03/05/2019 - 1:10am | ||
| Website down for a week, at this point |
 |
Tue, 02/19/2019 - 9:24am | |
| Signon: Temporary delay. | Sun, 02/17/2019 - 4:44pm | ||
| website down | Sat, 02/16/2019 - 9:58pm | ||
| Can't log on | Fri, 02/15/2019 - 9:49am | ||
| Site down | Wed, 02/06/2019 - 3:21am | ||
| Err 104 - can't login. Changed password and still can't login | Tue, 01/22/2019 - 9:03am |
