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Error Code: S7363-1266-00002E18

Sun, 12/14/2014 - 9:33pm - Anonymous
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Anna on

Keep getting following error since 12/22/2014:

 

Error S7363-1266-00002E18

 

Nothing has really changed on my Macbook Pro 2011 laptop running yosemite, 10.10.1, Safari 8.0.2. There was a security patch that installed automatically recently.

Twirre on

Netflix Playback Error S7363-1266-00002E18

If you get the error code S7363-1266-00002E18 while watching on your Mac computer, it typically points to a DRM issue. Follow the troubleshooting steps below to resolve the issue.

Note: Digital Rights Management (DRM) is software for authorizing the playback of copyrighted material. It’s intended to protect copyrighted material from piracy, and is used in both physical DVDs as well as movies or TV shows available to watch instantly.

  1. Close other open programs such as YouTube, iTunes, and QuickTime.
    • Select the Apple Icon in the upper left hand corner of the screen.
    • Select Force Quit.
    • Select any media players that are still running such as QuickTime and iTunes select Force Quit.
  2. Quit Safari and then restart it.
  3. Try Netflix again.

I copied this from: https://help.netflix.com/en/node/2279

Twirre on

I have the exact same problem. I have the same computer that's running on yosemite 10.10.2 (it's a beta version)

Twirre on

Netflix does work on my iPad, Apple TV and iphone

jason on

It is now February, 2015 and the issue with html5 playback in Safari is still not resolved. (!!!??) Furthermore, the option to use Silverlight has been removed from the Netflix webapp options. From what i could gather online, Netflix seems to be really keen to solve the problem by simply having you use a different browser. Sorry, that's not a solution, that's laziness. Effectively i'm paying Netflix so that i can NOT stream media while i spend several hours trying to find out why i can't stream my Netflix. Please fix this with Apple. Safari is one of 3 browsers that functionality should be guaranteed with, especially if we're moving to html5, thank you very much.

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