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RESONSE FROM WEEBLY CUSTOMER SERVICE- PLEASE READ

Mon, 04/09/2012 - 1:45pm - Anonymous
Site: 

Hi Rose,

Very and truly sorry for this problem. This is an issue with our servers that will be fixed asap. And as soon as it is fixed your sites will be back up and running (as will Weebly), and we will let you know as soon as everything is good to go again.

We have all hands on deck here and everyone in the company is focused on getting the problem fixed right now.

Thanks very much for your support!

Richard
Head of Customer Satisfaction

Comments

Peter on
Thanks Richard, My site is affected, however we appreciate the update!
Daniil Stanisev... on
All the sites I made with weebly are currently down. Hope you guys fix the problem soon. Thanks
Rick on
YEAH, weebly is down again - just when i was finishing a site presentation I need TODAY! I am so tired of this!
Amy on
Will we maintain our site and all information when you are up? Need to know if I need to start over at another site since I have a deadline.
Amy on
Need an update. It is 5:00 pm Will we maintain all of our information on our sites? Need to know if I should start over since I have a deadline!!!!!!!!!!!!!!!!
Alycia on
Thank you for sharing this info - I've been freaking out about my site being down for the last many hours! Will Weebly email everyone when it is back up? This is so stressful!
Ed on
Richard... when you read these comments, why do the hosting servers and the website builder servers NOT have backups for situations like this? You must have a contingency plan as popular as Weebly is. Are they in the same locations? - Ed

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