| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Web and app down all day today | Fri, 04/18/2025 - 9:53am | ||
| Site says down for maintenance |
 |
Thu, 04/17/2025 - 7:11am | |
| Site malfunctioning for over a week | Mon, 04/14/2025 - 9:24am | ||
| App Still Down | Fri, 04/11/2025 - 7:02am | ||
| App still says it is down |
 |
Wed, 04/09/2025 - 7:21pm | |
| App continues to be down | Wed, 04/09/2025 - 4:39pm | ||
| Down for maintenance | Wed, 04/09/2025 - 7:41am | ||
| Va lottery app |
 |
Tue, 04/08/2025 - 5:06pm | |
| Instant games won't load | Mon, 04/07/2025 - 3:34pm | ||
| Reward points at not being added to my account. | Thu, 04/03/2025 - 3:28am | ||
| cannot log in | Wed, 04/02/2025 - 10:18am | ||
| Gray screen when trying to login to the app | Mon, 03/31/2025 - 6:09am | ||
| Grey screen | Sun, 03/30/2025 - 9:21pm | ||
| Still gray screen | Sun, 03/30/2025 - 1:30pm | ||
| No change; screen still gray |
 |
Sun, 03/30/2025 - 4:07am | |
| Grey screen upon logging in | Sat, 03/29/2025 - 6:53pm | ||
| Still gray screen… | Sat, 03/29/2025 - 4:49pm | ||
| my ipad with new virginia lottery app will not work on March 28, 2025 | Sat, 03/29/2025 - 8:49am | ||
| Gray screen | Sat, 03/29/2025 - 8:25am | ||
| Gray screen | Sat, 03/29/2025 - 7:10am | ||
| Gray screen after logging in | Fri, 03/28/2025 - 7:21pm | ||
| Won’t load | Fri, 03/28/2025 - 4:44pm | ||
| Can’t log in |
 |
Fri, 03/28/2025 - 3:35pm | |
| Unable to log in | Fri, 03/28/2025 - 3:19pm | ||
| App down | Fri, 03/28/2025 - 1:09pm | ||
| Gray screen won’t load | Fri, 03/28/2025 - 11:44am | ||
| Suspicious accounts now receiving “grey screen” on VA Lottery app. Funds frozen until... | Fri, 03/28/2025 - 7:48am | ||
| Grey screen after logging in on app | Fri, 03/28/2025 - 7:41am | ||
| White screen | Fri, 03/28/2025 - 7:20am | ||
| Gray Screen After Login | Fri, 03/28/2025 - 6:26am | ||
| Gray Screen | Fri, 03/28/2025 - 5:22am | ||
| Gray screen | Fri, 03/28/2025 - 3:21am | ||
| Gray screen |
 |
Fri, 03/28/2025 - 3:05am | |
| Grey screen | Fri, 03/28/2025 - 12:53am | ||
| Grey screen | Thu, 03/27/2025 - 8:19pm | ||
| Grey screen after logging in on app. Won’t let me deposit on the website after I log in.... | Thu, 03/27/2025 - 7:34pm | ||
| App not working | Thu, 03/27/2025 - 7:00pm | ||
| System down | Thu, 03/27/2025 - 6:45pm | ||
| Grey screen | Thu, 03/27/2025 - 6:42pm | ||
| Not able to login. | Thu, 03/27/2025 - 6:24pm | ||
| Grey screen | Thu, 03/27/2025 - 5:42pm | ||
| Gray screen still on app and website geolocation required still after login | Thu, 03/27/2025 - 5:23pm | ||
| Gray screen | Thu, 03/27/2025 - 4:48pm | ||
| Not Able to see anything but Gray After I log inn | Thu, 03/27/2025 - 4:05pm | ||
| App still down, gray screen of doom after logging on | Thu, 03/27/2025 - 3:43pm | ||
| Grey screen right after logging in … and I mean right after | Thu, 03/27/2025 - 3:35pm | ||
| Grey screen on log in | Thu, 03/27/2025 - 2:58pm | ||
| Grey screen after I log on |
 |
Thu, 03/27/2025 - 2:44pm | |
| App doesn't recognize password | Thu, 03/27/2025 - 2:33pm | ||
| I’m blue … app’s gray … she’s gone | Thu, 03/27/2025 - 1:34pm |
