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Desktop MAX

Sat, 06/01/2013 - 8:28am - Paul
Site: 
The Weather Channel
Desktop MAX is not working. I have tried re-installing several times to no avail. How do you contact the TWC to let them know of your displeasure & to be alerted when it is fixed.? I have been a customer for many years & never experienced this type of problem/inconvenience..

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lce on
The only way to get in touch with them is through their website. Bottom left corner of their homepage, under "company," click on "support." On the right side of that page, click "contact support" and a pop-up box shows up. The initial response is an auto-responder. Previous years, doing this got a response but this year I haven't even gotten a reply. This makes me think their entire desktop system isn't working. Maybe they were trying to put in updates and it crashed? - Sad fact of life for IT people.
Kristina Dickey on
Call here .. 1-866-843-0392

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