Site: NavientAfter I enter log info. it says "log in error, try again." I have reset my password several times and used different devices to log in and same error. Add new comment Comments Help! I cannot log in - i forgot my info! reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted 8v6Szp Enter the code above * Enter the code without spaces.