| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Showing Access Denied Message | Sat, 12/12/2020 - 12:07pm | ||
| Not able to get on Jcpenney.com |
 |
Wed, 12/09/2020 - 5:44am | |
| Not able to check status of orders | Thu, 12/03/2020 - 9:22am | ||
| Jcpenny.com website does not open. | Wed, 12/02/2020 - 7:16pm | ||
| Can''T Get On website | Wed, 12/02/2020 - 2:27pm | ||
| Says access denied on iPad & iPhone | Mon, 11/30/2020 - 7:44pm | ||
| App not loading | Sun, 11/29/2020 - 11:42am | ||
| Can't get on website | Tue, 11/24/2020 - 6:04am | ||
| Can’t access website | Fri, 11/20/2020 - 5:42am | ||
| Cannot access web site | Wed, 11/18/2020 - 9:21am | ||
| Unable to remove items from cart |
 |
Tue, 11/17/2020 - 3:59am | |
| Unable to place order | Mon, 11/16/2020 - 4:52pm | ||
| connected but unable to order any product | Mon, 11/16/2020 - 11:42am | ||
| Site will not load | Fri, 11/06/2020 - 10:49pm | ||
| App will not load | Thu, 10/29/2020 - 7:04pm | ||
| Website won't fully load and is not searchable | Wed, 10/14/2020 - 3:04pm | ||
| My JCPenney app will not load on my iPhone se 2020 since I updated the app. I have been... | Sat, 10/03/2020 - 8:49pm | ||
| App not working | Sat, 10/03/2020 - 10:14am | ||
| Error messages: you are not authorized to access this site | Thu, 10/01/2020 - 4:31pm | ||
| App won’t load | Thu, 10/01/2020 - 4:10pm | ||
| App won’t load | Thu, 10/01/2020 - 2:42pm | ||
| App won’t load | Sun, 09/27/2020 - 6:26am | ||
| JCPenny app won’t load | Tue, 09/22/2020 - 7:07am | ||
| App not working |
 |
Thu, 09/17/2020 - 9:12am | |
| Website is unreachable | Tue, 09/08/2020 - 11:21am | ||
| Can’t access | Mon, 09/07/2020 - 6:13pm | ||
| I can’t access your website | Tue, 09/01/2020 - 6:50pm | ||
| Tracking order | Fri, 08/07/2020 - 8:12am | ||
| Cannot access site to pay bill | Wed, 08/05/2020 - 5:21am | ||
| JC Penney Down? | Tue, 07/21/2020 - 11:34am | ||
| Site is down | Thu, 07/16/2020 - 6:41pm | ||
| Won't let me log in to pay bill | Sat, 07/11/2020 - 8:50am | ||
| wont let me acess om line denys acess | Sat, 07/04/2020 - 10:45am | ||
| Cant log into the website | Tue, 06/16/2020 - 7:53pm | ||
| Can’t hit submit order | Sat, 06/13/2020 - 3:02pm | ||
| Access down | Sun, 06/07/2020 - 8:06am | ||
| Order Problem | Sat, 06/06/2020 - 4:27pm | ||
| Access denied | Fri, 06/05/2020 - 3:14pm | ||
| Access denied | Wed, 06/03/2020 - 8:40pm | ||
| Multiple links to jcpenney is down | Tue, 06/02/2020 - 5:59am | ||
| Access denied | Wed, 05/27/2020 - 5:49pm | ||
| No access | Wed, 05/20/2020 - 1:55pm | ||
| Cannot access jcpenney.com | Tue, 05/19/2020 - 11:59am | ||
| Problem Needs Fixed | Mon, 05/18/2020 - 3:31pm | ||
| Cant load website | Thu, 04/23/2020 - 2:34pm | ||
| No Access | Mon, 04/13/2020 - 1:40am | ||
| Unable to make payment online | Sat, 04/11/2020 - 8:26pm | ||
| We apologize our system is having technical difficulty retrieving your information.... | Sat, 03/14/2020 - 8:17pm | ||
| Access denied | Wed, 03/11/2020 - 5:43am | ||
| Access denied | Wed, 03/11/2020 - 3:05am |
