| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| App won’t load | Sun, 09/27/2020 - 6:26am | ||
| JCPenny app won’t load | Tue, 09/22/2020 - 7:07am | ||
| App not working |
 |
Thu, 09/17/2020 - 9:12am | |
| Website is unreachable | Tue, 09/08/2020 - 11:21am | ||
| Can’t access | Mon, 09/07/2020 - 6:13pm | ||
| I can’t access your website | Tue, 09/01/2020 - 6:50pm | ||
| Tracking order | Fri, 08/07/2020 - 8:12am | ||
| Cannot access site to pay bill | Wed, 08/05/2020 - 5:21am | ||
| JC Penney Down? | Tue, 07/21/2020 - 11:34am | ||
| Site is down | Thu, 07/16/2020 - 6:41pm | ||
| Won't let me log in to pay bill | Sat, 07/11/2020 - 8:50am | ||
| wont let me acess om line denys acess | Sat, 07/04/2020 - 10:45am | ||
| Cant log into the website | Tue, 06/16/2020 - 7:53pm | ||
| Can’t hit submit order | Sat, 06/13/2020 - 3:02pm | ||
| Access down | Sun, 06/07/2020 - 8:06am | ||
| Order Problem | Sat, 06/06/2020 - 4:27pm | ||
| Access denied | Fri, 06/05/2020 - 3:14pm | ||
| Access denied | Wed, 06/03/2020 - 8:40pm | ||
| Multiple links to jcpenney is down | Tue, 06/02/2020 - 5:59am | ||
| Access denied | Wed, 05/27/2020 - 5:49pm | ||
| No access | Wed, 05/20/2020 - 1:55pm | ||
| Cannot access jcpenney.com | Tue, 05/19/2020 - 11:59am | ||
| Problem Needs Fixed | Mon, 05/18/2020 - 3:31pm | ||
| Cant load website | Thu, 04/23/2020 - 2:34pm | ||
| No Access | Mon, 04/13/2020 - 1:40am | ||
| Unable to make payment online | Sat, 04/11/2020 - 8:26pm | ||
| We apologize our system is having technical difficulty retrieving your information.... | Sat, 03/14/2020 - 8:17pm | ||
| Access denied | Wed, 03/11/2020 - 5:43am | ||
| Access denied | Wed, 03/11/2020 - 3:05am | ||
| Can't access the site | Sun, 03/08/2020 - 7:15am | ||
| Access denied | Thu, 03/05/2020 - 9:38am | ||
| Access Denied / App not loading |
 |
Tue, 03/03/2020 - 9:07pm | |
| Site won't let me access it | Thu, 02/27/2020 - 8:59am | ||
| Get notice access denied when trying to go to site | Sun, 02/16/2020 - 4:50am | ||
| Can’t add anything to the basket | Sun, 02/16/2020 - 12:55am | ||
| cannot access JCPenney website | Sat, 02/08/2020 - 9:52am | ||
| Access denied to website and app | Wed, 01/29/2020 - 10:06pm | ||
| Perpetual spin wheel when adding to cart | Tue, 01/28/2020 - 6:42pm | ||
| Access denied | Sat, 01/04/2020 - 3:13pm | ||
| Access denied | Sat, 01/04/2020 - 8:58am | ||
| Access Denied? | Fri, 01/03/2020 - 12:24pm | ||
| Site not accessible | Tue, 12/31/2019 - 10:31am | ||
| JCP Access Denied on this servers issue | Tue, 12/17/2019 - 5:10pm | ||
| Access Denied from multiple servers | Tue, 12/17/2019 - 4:57pm | ||
| cannot shop online | Mon, 12/16/2019 - 4:56am | ||
| Can't access my online account | Sat, 12/07/2019 - 1:53pm | ||
| Can’t sign into account | Thu, 12/05/2019 - 11:17am | ||
| No accessible | Wed, 12/04/2019 - 7:05pm | ||
| Can't add items to cart | Tue, 12/03/2019 - 9:46am | ||
| Sire down. Denied acct access. | Tue, 12/03/2019 - 9:36am |
