can log in but am unable to make a mortgage payment.

can log in but am unable to make a mortgage payment. Says, "Sorry, something happened. We're unable to connect you at this time. Please call us at (800) 323-4695 for help resolving access to your mortgage account."  Tried calling the number and the automated system says they are experiencing difficulties.  

Homepage now says in yellow at top of page, "System Alert We are aware that customers are experiencing issues accessing online banking, mobile banking, and reaching us via our customer service lines. Our team is working to resolve this as quickly as possible. We apologize for any inconvenience this may cause."