| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Mobile app won’t load | Mon, 12/30/2019 - 1:52am | ||
| Mobile | Mon, 12/30/2019 - 12:45am | ||
| Mobile banking | Mon, 12/30/2019 - 12:44am | ||
| Cant acces online banking | Mon, 12/23/2019 - 1:27am | ||
| Can't access | Sun, 12/22/2019 - 9:16pm | ||
| Cant login | Mon, 12/16/2019 - 1:37am | ||
| Phone calls are disconnected immediately | Sat, 12/14/2019 - 8:05am | ||
| cannot logon to online banking | Thu, 12/12/2019 - 9:44am | ||
| Cannot login to online banking | Thu, 12/12/2019 - 8:14am | ||
| WTF down | Mon, 12/09/2019 - 1:03am | ||
| It's time for me to put my money in a coffee can in the backyard | Fri, 12/06/2019 - 7:28pm | ||
| Direct Deposit & I can't access my money, where they do that at? | Fri, 12/06/2019 - 1:22pm | ||
| Account missing $1300 | Fri, 12/06/2019 - 12:35pm | ||
| Online banking works too | Fri, 12/06/2019 - 12:14pm | ||
| APP IS BACK ON!! | Fri, 12/06/2019 - 12:13pm | ||
| Major outage! | Fri, 12/06/2019 - 12:09pm | ||
| Website Issues all day | Fri, 12/06/2019 - 12:04pm | ||
| Account is in the negative 190 dollars . Did North Korea hack you guys? | Fri, 12/06/2019 - 12:04pm | ||
| I'm Done | Fri, 12/06/2019 - 12:03pm | ||
| Systems down | Fri, 12/06/2019 - 12:03pm | ||
| no access to account | Fri, 12/06/2019 - 12:02pm | ||
| Bs | Fri, 12/06/2019 - 12:00pm | ||
| Tried mobile app & website...nothing | Fri, 12/06/2019 - 11:58am | ||
| Money missing from my account | Fri, 12/06/2019 - 11:55am | ||
| System down | Fri, 12/06/2019 - 11:54am | ||
| Money is gone | Fri, 12/06/2019 - 11:49am | ||
| Phones down internet banking down can’t use cards! | Fri, 12/06/2019 - 11:48am | ||
| HELLLO | Fri, 12/06/2019 - 11:45am | ||
| It's like it disappeared from the face of the earth. | Fri, 12/06/2019 - 11:44am | ||
| Everything down | Fri, 12/06/2019 - 11:43am | ||
| WHOLE SYSTEM DOWN. NO CASH, NO APP, NO TECH SUPPORT. | Fri, 12/06/2019 - 11:42am | ||
| Yep, Out for me, too. | Fri, 12/06/2019 - 11:42am | ||
| Whole system is down | Fri, 12/06/2019 - 11:42am | ||
| Everything is down | Fri, 12/06/2019 - 11:39am | ||
| App, website login AND phones are all down! | Fri, 12/06/2019 - 11:38am | ||
| Can’t access account- can’t access debit card | Fri, 12/06/2019 - 11:36am | ||
| 5/3 | Fri, 12/06/2019 - 11:35am | ||
| My money | Fri, 12/06/2019 - 11:33am | ||
| Still down at 2:30p?????? | Fri, 12/06/2019 - 11:32am | ||
| Website login Down | Fri, 12/06/2019 - 11:30am | ||
| Down | Fri, 12/06/2019 - 11:29am | ||
| Card declined | Fri, 12/06/2019 - 11:28am | ||
| Fifth Third not available | Fri, 12/06/2019 - 11:27am | ||
| Nothing works! ATM says zero balance! | Fri, 12/06/2019 - 11:27am | ||
| CAN NOT ACCESS CASH! | Fri, 12/06/2019 - 11:27am | ||
| All logins down | Fri, 12/06/2019 - 11:27am | ||
| No access to online service and my cards don't work | Fri, 12/06/2019 - 11:27am | ||
| Still Down! | Fri, 12/06/2019 - 11:25am | ||
| Syntax error | Fri, 12/06/2019 - 11:25am | ||
| No online banking, no customer support number working, mobile or laptop. | Fri, 12/06/2019 - 11:23am |
