app frozen/cannot use touchscreen

Thu, 01/13/2022 - 11:58am - Anonymous

For multiple weeks now, I have not been able to use the fifth third app. I am able to login simply by hitting enter after inputting my username and password, but cannot press "LOGIN" on the touch screen or any other sections of the app on the touch screen once logged in.


Original Poster on

I have now gotten it to work. Before, I was simply using the saved password information stored on my phone rather than typing it all in. After taking the time to type my username and password in manually, the app seems to be working normally. My assumption is opening the "saved passwords" section on the IPhone somehow created a glitch causing the app to freeze; unsure what it could've been exactly but that is my guess.

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