The site being down is a big deal, when I need to make a payment on a student loan and couldn't until my check cleared on Friday. In all honesty I was a member of Fleet Bank when Bank of America bought them out, and service has been going down ever since. If they aren't harassing me with more junk mail on offers I could care less about, they are treating me like meat with eyes that simply dishes out cash to line their pockets with gold. They keep terrible hours and their phone system is appalling to use, and don't get me started on their customer service. As soon as my credit cards are paid off with them, I'll be cutting those up and moving all of my accounts somewhere else.
