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mary anne on

Samsung just fixed my netflix issue. Try this:

Make sure you're on home screen

Hold the STOP button down on actual player for 8 solid seconds. 

This does a different type of reset

Reenter all details in the setup.  Reenter wireless info and reconnect.

Open netflix and it will have you redo all entries and sign in.

This fixed it for me.

 

Samsung explained they were in the process of upgrading the Netflix app for their software.