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Lilita on

I am sooooo PISSED of. My SAMSUNG 3D Blu-Ray Player was working fine up until a week 1/2 ago. I did what everyone else did.....I called netflix..they AREN'T the problem. After minimal researchI found out Samsung has been having issue like this for a while but their rep acted as if this was new to her!!!! She informed me there was nothing she would do...I now ned to WAIT......until another tech contacts me and that could be weeks. BS.......I bought this for the SOLE purpose of streaming movies!!!!