I followed up with Netflix again today, February 22, 2014......over ten calls to them since the beginning of January. At least it is good to see that their representatives quickly acknowledge the issue now but unfortunately offer no time frames for a fix. So I still got the old "we are working on it" response. One thing slightly different on this call though. The Netflix rep did state that it is a Netflix issue and not a Samsung issue. So perhaps there's some hope!
I followed up with Netflix again today, February 22, 2014......over ten calls to them since the beginning of January. At least it is good to see that their representatives quickly acknowledge the issue now but unfortunately offer no time frames for a fix. So I still got the old "we are working on it" response. One thing slightly different on this call though. The Netflix rep did state that it is a Netflix issue and not a Samsung issue. So perhaps there's some hope!