I have been trying to get this resolved with Comcast for two weeks. Today I found out that they know they have a problem. I find it disturbing that a company would not inform its customers they were having the problem and that they have no clue when they will resolve it. Further, I set up another service email account so they could forward any emails that come to my comcast account going forward but it would not work.
So I have hundreds of emails that I cannot retrieve. I have all the companies and people with whom I communicated by emails (banks, credit cards, friends, etc.) who have their emails rejected as well. As I said, this has gone on for weeks and yet comcast, until today, did not admit it was their problem.
I have no had any offer from them to reimburse me for my trouble (hours on the phone and email chat, hours having to track down my bills and make sure they got paid). Xfinity you really stepped on it and lacked the integrity to notify your customers. SHAME SHAME SHAME.
I have been trying to get this resolved with Comcast for two weeks. Today I found out that they know they have a problem. I find it disturbing that a company would not inform its customers they were having the problem and that they have no clue when they will resolve it. Further, I set up another service email account so they could forward any emails that come to my comcast account going forward but it would not work.
So I have hundreds of emails that I cannot retrieve. I have all the companies and people with whom I communicated by emails (banks, credit cards, friends, etc.) who have their emails rejected as well. As I said, this has gone on for weeks and yet comcast, until today, did not admit it was their problem.
I have no had any offer from them to reimburse me for my trouble (hours on the phone and email chat, hours having to track down my bills and make sure they got paid). Xfinity you really stepped on it and lacked the integrity to notify your customers. SHAME SHAME SHAME.