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Hannah on

I've been having this exact problem for months! There was also wierd stuff happening with my account, like it automatically loging me off randomly. Or nothing showing in my cart even when I click on it, then randomly showing my labels at other points.

Basically, my Dad hasn't had any issues with his account so he got the labels for me. 

 

My advise, find a friend who has this working for them and ask them to do it for you.