Thanks for confirming the ongoing USPS online payment problems. I just found this site after a little research.
Looks like a lot of people have been frustrated and inconvenienced by not being able to print address labels, order supplies, and so on, but I've just been greatly harmed by this. In short, USPS willfully discarded about two months of my mail and I have no way to ever get it back or even know what was there.
I got a PO box for which I put the payments on a three-month autorenewal using a credit card. They had been processing normally every three months with no issues. Then the last time I went to check my PO box, I found out USPS had closed it and sent all of its contents "return to sender". They claim my automatic payment was "declined" by the bank, but it definitely was not.
I receive alerts from the bank for all online transactions, for monitoring purposes, and I did receive a normal alert for the USPS autorenewal. There was nothing unusual in it. The alert (for which I saved the e-mail) indicates that the transaction was *approved* by the bank. I checked with the bank and there were NO declined transactions from USPS (or anyone else). The bank says USPS simply failed to complete the transaction after it was approved. The "decline" came from USPS, not the bank. Since I got just the normal alert from the approved transaction from the bank, I didn't know there was any problem.
I talked with the local post office where I had the PO box, and they deny any problem with their payment systems and all responsibility for causing me to lose my mail. I presented the evidence from the bank that the renewal was approved, but they simply ignored it and refused to investigate. I wonder if there is any call for a class action lawsuit, but I guess it would be an uphill battle against the federal government.
Thanks for confirming the ongoing USPS online payment problems. I just found this site after a little research.
Looks like a lot of people have been frustrated and inconvenienced by not being able to print address labels, order supplies, and so on, but I've just been greatly harmed by this. In short, USPS willfully discarded about two months of my mail and I have no way to ever get it back or even know what was there.
I got a PO box for which I put the payments on a three-month autorenewal using a credit card. They had been processing normally every three months with no issues. Then the last time I went to check my PO box, I found out USPS had closed it and sent all of its contents "return to sender". They claim my automatic payment was "declined" by the bank, but it definitely was not.
I receive alerts from the bank for all online transactions, for monitoring purposes, and I did receive a normal alert for the USPS autorenewal. There was nothing unusual in it. The alert (for which I saved the e-mail) indicates that the transaction was *approved* by the bank. I checked with the bank and there were NO declined transactions from USPS (or anyone else). The bank says USPS simply failed to complete the transaction after it was approved. The "decline" came from USPS, not the bank. Since I got just the normal alert from the approved transaction from the bank, I didn't know there was any problem.
I talked with the local post office where I had the PO box, and they deny any problem with their payment systems and all responsibility for causing me to lose my mail. I presented the evidence from the bank that the renewal was approved, but they simply ignored it and refused to investigate. I wonder if there is any call for a class action lawsuit, but I guess it would be an uphill battle against the federal government.