Same dog and pony show here with the Transaction has been declined error message. I have been on hold for hours only to get to agents without resolution skills or even how to open a ticket. This just shows government cannot be responsible like a business. It is no wonder USPS is on a spiraling downward trend. No accountability without the means to resolve customer issues and blame "Washington" as the the last agent told me.
I demanded to speak to a supervisor and was told there was not one. I have been a Project Manager in care centers for years and know you do not run a center without a supervisor. That is the biggest lie I have ever heard an agent give me.
So we are going on over 1 week without resolution and I am not able to ship packages for my business. Checking into UPS. DONE with USPS.
Same dog and pony show here with the Transaction has been declined error message. I have been on hold for hours only to get to agents without resolution skills or even how to open a ticket. This just shows government cannot be responsible like a business. It is no wonder USPS is on a spiraling downward trend. No accountability without the means to resolve customer issues and blame "Washington" as the the last agent told me.
I demanded to speak to a supervisor and was told there was not one. I have been a Project Manager in care centers for years and know you do not run a center without a supervisor. That is the biggest lie I have ever heard an agent give me.
So we are going on over 1 week without resolution and I am not able to ship packages for my business. Checking into UPS. DONE with USPS.