I called AT&T. After an hour, I learned that mysteriously, my account had been "suspended." We reinstated my account, but it still didn't work. Then, they had to reset my password. Once I created a new password after reinstating my account (had to be an error on their side, as we did nothing on our side to suspend the account), it started to work. Hope this info helps you.
I called AT&T. After an hour, I learned that mysteriously, my account had been "suspended." We reinstated my account, but it still didn't work. Then, they had to reset my password. Once I created a new password after reinstating my account (had to be an error on their side, as we did nothing on our side to suspend the account), it started to work. Hope this info helps you.