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Judy Martin on

This started last night.  I have both Apple Tv and Roku connected to my Vizio TV.  On both I have Netflix.  Last night I was trying to watch a TV series called The 100 and it gave me the message that I couldn't watch this at this time and to try later.  It gave me this link:  support.netflix,com/en/node/264.  As of today, still not working.  Another issue is that the language around this link is in Arabic.  I have never changed my language.  It has always been English.  I also have Netflix on my smartphone, and it is almost all Arabic.  Nothing else on my phone is in Arabic.  Please help me.  I really enjoy Netflix.  I have tried other movies, but they are fine.  As I said on my phone the majority of the words are Arabic.  Please help.