Actually, Virtual Account Numbers has been down for 2-3 days now. A friend and I who both use the VAN feature extensively, both noticed Citi's VAN program went down when the new latest edition of Adobe Flash Player was installed. Guess Citi was notified of this, and they are trying to fix the VAN program. But whatever reason, Citicorp is dropping the ball big time on this again. There are literally too many comments to count posted over on the Facebook Citi website monitoring page with people angrily upset with this latest Virtual Accounts Numbers program problem. My wife and I (and a few friends) are seriously considering leaving Citicorp for good because of this, as we all use VANs for online buying protection reasons. Citi's VAN feature has been down too many times over the past year. Turns out Discover cards offers this same virtual account number service, and their VAN program hasn't been down in over 2 years. Go figure. Wonder what Citi's excuse is going to be this time???
