Have just telephoned and spoken to 3 separate people 1 of whom was a "manager". Have been given no explanation other than there is an "outage". On being pressed the "manager" explained that it was an "unidentified fault that the engineers were working to fix". It only appears to be occurring in certain areas but I see from various discussions on line that similar problems have been occurring for some time! Security issues? My impression was that they were engaged in an exercise to obfuscate and obstruct rather than answering any direct questions put to them.
