I have 6 email accounts with Comcast. Two of the email accounts have domain names. Neither one of them has been able to send email since last Thursday. I was on the phone a total of 41/2 hours between Thursday and Friday with a variety of Comcast tech people, including supervisors.Multiple changes were made to my settings. Nothing helped. Then they blamed Outlook and my other business software. They also told me my user name and passwords were incorrect. (They were not.) The net result...I can now neither send nor receive emails in my one domain acct! The other one still cannot send them. Then they tried to pass me off to their "Signature Service", which after I called them, I found out that they CHARGE you to fix the problems they caused by discontinuing the SMTP port 25! Comcast has the business model of the robber barrons--not only in their email services, but in their phone and cable ones, too. Reporting them to the Telecommunications Board might get their attention. Also calling customer service and demanding your money back for the time you are down. Perhaps hitting them in the pocketbook will mobilize them to provide meaningful tech support..
